Data Entry Emergency Dispatcher

Tracy Jo Yontz

*** ********** ** ************, ** 43953 *******@*****.*** 740-***-****

Authorized to work in the US for any employer

Work Experience

Medical Scheduler

Trinity Health – Steubenville, OH

November 2021 to Present

Responsible for inputting data into an electronic medical record

Take or respond to telephone calls promptly to establish or confirm appointments

Responsible for the scheduling of patient appointments for consultations, evaluations, and treatments; follow-up or re-evaluation

Responsible for collecting existing and new patient insurance information for insurance verification purpose

Provide support in maintaining and updating patient medical records

Responsible for entering data into various electronic systems, as well as maintaining the integrity and accuracy of the data

Utilize appropriate schedule codes in scheduling office and hospital based medical procedures, for patients with appropriate provider and time/location slot

Program patients for diagnostic and imaging tests to be completed

Confirm that patients have proper medical clearance

Carry out pre-procedure phone calls and confirm appointment times with patients via telephone

Responsible for reviewing discharge instructions with patients

Ensure suitable follow-up appointments are scheduled after a procedure is scheduled

Provide support to other members of the department as needed.

Ensure all proper HIPAA guidelines are followed

Work Injury

Inland

September 2013 to October 2021

In September of 2013 while working for Inland as a truck driver I suffered a severe work accident that took years to recover from. I still have severe, constant pain, but am able to work in an office setting.

Truck Driver Class A

Inland

August 2013 to September 2013

Completed all necessary tasks related to the job of truck driver class A. Pre-trip truck checks, driving, time management, paperwork and dealing with company customers in a professional manner.

Truck Driver Class A

Prime - Springfield, MO

2009 to 2013

Performed all necessary tasks related to the job of truck driver. Pre-trip truck checks, driving, data entry, managing logs, time management and dealing with company customers in a professional manner.

Customer Service Representative

Walmart - Steubenville, OH

2006 to 2008

Managed the sporting goods department -- filling orders, calling the state of Ohio for firearm background checks, stocking, cleaning, organizing and cashing out customers.

Emergency Dispatcher

Ambulance Service Inc. - Steubenville, OH

2005 to 2006

Performed all the duties related to an emergency dispatcher. Took emergency 911 calls, routed ambulances to incidents, advised crew of situation, called in STAT Medivac if needed, data entry, managed wheelchair van, ambulette drivers and security, took hospital calls for daily transports and assigned them to crews, dealt with situations that required tact and diplomacy, completed all necessary paperwork for the job.

Stay at Home Mother

Home

February 1991 to 2005

Stay at home mother for both of my sons from '91 to 2005.

Education

GED

Jefferson County JVS - Bloomingdale, OH

1992 to 1992

Skills

•Typing

•Data Entry

•Telecommunication

•Multi-line Phone Systems

•Medical Records

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