Reservation Agent Service Representative

KENESHA ANDERSON

*** ********* ******,******* ** 23523

email: ****************@*****.***

**************@*****.***

Tel: 407-***-****

Objective: I am a people oriented person who loves to facilitate others in reaching their potential goals.

SKILLS

customer service

Problem solving techniques

Counselling

Detective skills

Telephone operator

Switchboard operator

Front office

Housekeeping

Typing

EXPERIENCE

2021-2022,Bank Teller-Santander Bank

2019-Present- Customer Servive Representative,SunTrust Bank now Truist

2018-2019-Guest Service Agent,Swissport international

2017-2018- Customer Service representative,Mears Transportation Group

2010-2016-Police Officer- Jamaica Constabulary Force

2008-2010-Customer Service Representative, reservation agent, switchboard operator, online representative- Delta Airline E-Service Montego Bay Jamaica

2007-Secretary and National Youth Service Representative-Runaway Bay Police Station

2006-2007-Front office Agent and switchboard Supervisor

2005- Front office Agent and Hotel manager -Seacrest Beach Hotel

2004-2005-Front office Supervisor and Hotel Manager Villa Sonate Hotel

2004-Customer service representative and teller- People’s cooperative credit Union

2003-Customer Service representative Bank of Nova Scotia

2001-2003- Secretary and assistant draughtswoman Gooden’s Graphics

EDUCATION

2015-Jamaica Theological Seminary

2010-Jamaica Police Academy

2004-Runaway Bay H.E.A.R.T institute

2004 -Browns Town Community College (c.x.c Diploma)

2001-Western Business Institute (Business Administration Certificate)

1995-2000- St Hilda’s Diocesan high School (High School Diploma)

1995-Browns Town Primary School (school leaving certificate and Prefect awards)

REFERENCES

Castell Maye- Runaway Bay H.E.A.R.T Institute

Phillip Morris Jamaica Constabulary Force (Tel: 876-***-****)

Alton Spencer Jamaica Constabulary Force Jamaica( Tel: 876-***-****)

George Quallo – Commissioner of Police Jamaica ( Te:l 876-***-****)

Collin Roberts – Jamaica Constabulary Force (Tel: 876-***-****)

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