Spa Attendant Customer Service
Resume:
High School Diploma:
Espanola Valley High School
Espanola, NM
Associate Of Arts:
Interior Design
Northern New Mexico College
Espanola, NM
*******************@*****.**
m
Ohkay Owingeh, NM 87566
Skills
Driven to improve team
productivity and grow the spa's
business by offering every guest
a memorable experience and
unsurpassed service. Proficient
in reception oversight, conflict
management and replenishment
needs.
•
• SKILLS
• Organizational Skills
• Friendly, Positive Attitude
• Customer Service
• Reliable & Trustworthy
• People Skills
Education And Training
Enthusiastic and high-energy individual with in-depth experience in safety, operations and compliance management. Detail-oriented and proactive with excellent multitasking and problem-solving abilities. Superior work ethic with physical stamina to handle heavy loads and long hours. Hard working with friendly and positive attitude. Driven to improve team productivity and grow the spa's business by offering every guest a memorable experience and unsurpassed service. Proficient in reception oversight, conflict management and replenishment needs.
Ojo Spa Resort - Spa Attendant/Housekeeping Attendant Ojo Caliente, NM
06/2010 - 03/2022
Chamisa Inn - Housekeeping Team Leader
Espanola, NM
02/1999 - 01/2005
Catherine Montoya
Summary
Experience
Maintained lobbies, guest rooms and halls, keeping safe environment for patrons
•
Conducted inventory of linens, cleaning supplies and toiletries and restocked housekeeping carts and storage closets
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Washed and polished glass windows and doors to keep entryways clear and professional
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Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash
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• Sanitized and cleaned sinks, mirrors, toilets and showers
• Communicated with maintenance team on damages to repair Checked inventory for required supplies and made lists for needed cleaning products
•
• Swept and damp-mopped private stairways and hallways
• Polished and sanitized floors, counters, bathtubs and window sills
• Removed trash from rooms and replaced liners to wastebaskets
• Cleaned and dusted cobwebs on light fixtures, baseboards and window sills Vacuumed floors and dusted furniture to maintain organized, professional appearance
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Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas
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Employed deep-cleaning techniques for areas in need of additional sanitation
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• Attended to [Number] guest rooms by sweeping, mopping and vacuuming Restocked supplies for spa treatments, performed sanitizing procedures on reusable tools and brought out fresh linens.
•
Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash
•
• Swept and damp-mopped private stairways and hallways
• Sanitized and cleaned sinks, mirrors, toilets and showers Prepared rooms for meetings and arranged decorations, media equipment and furniture for social or business functions
•
Rendered detailed and timely cleaning services while working in fast-paced environment with multiple interruptions.
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Languages
• Fluent in Spanish
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