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Mitzi Covington, SPHR, SHRM-CP Rock Hill, SC • 336-***-****

adstct@r.postjobfree.com

Human Resource Professional

Performance-focused leader with demonstrated success creating bottom-line impact through targeted human capital and organizational development initiatives while focusing on achieving designated business goals/objectives. Expert in implementing growth-focused strategies to achieve operational excellence and consistent organizational growth. Ability to lead recruitment process from sourcing and screening while ensuring compliance with established HR standards and policies. Advanced knowledge of state and federal employment laws, safety practices, procedures, and employee relations principles. Adept at leading, training, and motivating cross-functional teams. Skilled in establishing solid relationships at all levels. Instrumental in executing analysis of various HRIS employee reports and data in proactive and timely manner. Areas of Expertise

• HR Policies & Procedures

• Strategic Business Planning

• Buying & Procurement

• Account Management

• Compensation Survey Management

• Legal & Regulatory Compliance

• Employment Law Management

• Proposal Development

• Contract Negotiation

• Employee Engagement

• Performance Improvement

• Recruitment & Training

Career Experience

Roseburg Forest Products 2022

Human Resources Manager

Responsible for the oversight and execution of company and plant human resource related functions. Supports plant leadership and team members by effectively leading the Human Resource function. Key Responsibilities • Oversee and execute hiring process to meet facility staffing needs • Continuous improvement of the selection process to identify the appropriate talent and level of talent to advance our desired culture • Directs and reviews the on-boarding process • Implements company and plant related policies • Presents human resource related training • Supports efforts to achieve facility’s performance KPI’s • Lead all HR initiatives and goals • Perform the role of employee advocate and create culture of positive employee relations • Interpretation, education and enforcement of appropriate policy, labor agreement (unionized facilities), labor strategy and work rules • Coach and mentor management members on team member issues • Participates in and resolves internal investigations • Grievance process adjudication as appropriate • Oversee and administer leave of absence process • Administers drug testing policy and procedures • Responsible for the plant job posting/bid system • Collaborate with Springfield office and other facilities as required • Champion of company core values Goodwill Industries of Central NC, Inc. 2017 – 2021 Human Resources Manager

Oversaw day-to-day HR functions, including employee engagement, performance, safety, and benefits management. Ensured compliance with all federal and state laws by partnering with other departments. Developed and delivered DOT compliance program. Supervised team of four members to provide support to 25 locations and 500 employees. Ensured performance reviews of all staff completed in a timely and accurate manner. Represented the agency to employees, including proper interpretation of policies and procedures and employee relations activities.

• Reduced workers’ comp expenses from over 100K to 13K within three years as well as enhanced employee engagement survey preparation by 20% through the implementation of new HRIS system.

• Decreased turnover by 15% through management training and engagement practices.

• Promoted available training classes for agency personnel and ensured compliance with required courses.

• Served as team lead for HRIS conversion.

KIM Supply & Rental, LLC 2013 – 2017

Office Employee

Directed recruitment, interviewing, hiring, and retention of growing recycling and dumpster business to meet targeted goals. Drove business operations in efficient manner by maintaining QuickBooks and processing all invoices, collections, billing, and P a g e 2 3

banking functions. Developed policies, procedures, job descriptions, and performance evaluations. Delivered effective training on various topics to management team, enhancing their skills and productivity. Resolved employee relation issues between employees and supervisor through coaching.

• Negotiated contract with temp agency for fill in workers during peak season.

• Implemented QuickBooks method of accounting as well as established DOT policies. Alamance Regional Medical Center 2008 – 2013

Human Resources Representative

Led full-cycle applicant tracking system for practices and departments within hospital. Oversaw 13 medical practices, Mebane urgent clinic, and departments as well as managed employment relations for 900+ employees. Performed human resource activities by utilizing knowledge of employment law, policies, and procedures. Contributed to the development and implementation of new attendance policy as well as E-Verify. Coached management of various departments to deal with employment related issues.

• Decreased turnover by 10% within two years of employment by delivering exceptional services.

• Succeeded in implementing new HRIS system.

Human Resources/Residential/Commercial Construction Firm/Realtor/Broker, Piedmont Properties & Construction, LLC, Timco Enterprises, Inc. 2002 -2008

• Became a Licensed General Contractor

• Managed the safety and worker’s compensation program.

• Handled all audits for payroll, insurance.

• Handled payroll and QuickBooks for payables and receivables. Stay at Home Mom 1996- 2002

• Formulated and balanced a budget, paying bills and identified cost-saving opportunities for a household of 2 adults and 3 kids

• Participated in local community events, including garage sales and volunteer projects involving other local homemakers

During this time, I assisted on 2 projects listed below. Director of Human Resources/Account Management, NSN-TECH, INC, Philadelphia, PA 2001- 2002 Group Practice Administrator, Alpha Medical & Spinal Care, LLC, Charleston, S.C. 1996– 1998 Stevcoknit Fabrics (Division of Delta Woodsides 1993 - 1996 Director of Human Resources

Led the re-organization of the Personnel Department to the Human Resources Department focusing on building strategic partnerships within our facility and forging non-union relationships with our hourly team members. We were a 24/7 textile operation that focused on knitting and dyeing and finishing of material for retail partnerships. We employed over 1200 team members and ran a large wastewater treatment facility. Our HR Department led the recruitment efforts to maintain the staff needed to support the demands of the facility. We recruited a nurse to join our staff to help us with our wellness efforts as well as ensure any safety issues were managed with the employee feeling they received the best possible care available. Under our leadership, we won many awards for safety, zero lost time hours, and were recognized by the state of NC. MCR (Division of Alphabet) 1983 – 1993

Human Resource Manager

Started as a Human Resources Assistant to assist with the recruitment process for this growing manufacturing facility. We grew from 150 team members to over 600 team members within 3 years. We had tremendous growth with General Motors as well as our venture to seek other clients that use electrical wiring harnesses. Within 1 year of being the Assistant our manager retired, and I was promoted to his position. Our department engaged in all aspects of the business, helping other plant sites get up and running. We assisted with hiring initial staff and ensuring they were versed in all policy/procedures and practices needed to serve the business and the team members. P a g e 3 3

I drove the Safety Program as we won several awards for non-medical issues for several years in a row. We lead our division in years without a recordable injury.

We organized company functions to celebrate successes and celebrations. Our department participated in continuous education to ensure we were in top of all federal, state, and local laws to make sure we stayed in compliance, Education

Bachelor of Science in Business Administration & Economics Greensboro College, Greensboro, North Carolina

Certifications

SPHR Certification through HRIC

SHRM-CP through SHRM

Affiliations

Alamance County Human Resource Association – Board Member Alamance County Chamber of Commerce – Ambassador

Alamance County Leadership Alumni

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