Administrative Assistant Customer Service
Resume:
LINDSAY HOUCHIN
Sachse, Tx 75048
************@*****.***
Dedicated and personable customer service professional offering over 15 years of experience resolving customer concerns while focusing and achieving set goals. Smoothly uncover and solve challenges while promoting company products and maintaining loyal, satisfied customers. Hardworking, team player whose focus is to surpass expectations and drive team success.
EDUCATION COMMUNITY HIGH SCHOOL NEVADA TX, (DIPLOMA)
WORK EXPERIENCE
Mariposa Crossing LLC Royse City,Tx
(Melanie manager 469-***-****)
Rental Property management /Office Admin
March 2021-Present (contract, work when needed till moved to Sachse
Collecting rent and other property fees from tenants and individual owners
Reporting the property’s financial status, occupancy and expiring leases to property owners
interviewing potential tenants, showing the property and assessing their applications in accordance with county law
Posting vacant properties and hiring a leasing agent to find tenants as needed
Inspecting properties and arranging for repairs and new materials as required
Arranging contracts for company,arranging disposal of, trash removal, landscaping, security and other ongoing services
resolving property complaints and rental violations
SUPERVISORY/MANAGEMENT SKILLOFFICE MANAGEMENT
Meetings/Goal setting
Contract knowledge
Point of sale knowledge, cashier.
Documentation and reporting
Dealership Internal accounts knowledge, handling inventory service as well as customer vehicle repairs.Multi-tasking ability
Cdk, Dealertrak,Dealerfx, Trela, ASSIST
Managed multiple car inventory keys and large shop logistics.
From 2011-2014 Worked at Cosmetology School In Greenville Texas as an Admission Rep. Interviewing,touring,and enrolling potential students. Left when school sold. Charlotte Mclarry Manager.
Nissan of Rockwall (Fenton, Psd, McGavock Bdc 2016-service Logistics Manager/Warranty Admin/Internal adviser 2021
Aug. 2016–March2nd 2021
Manager over cashiers, rentals, and business development center.
Received training and certification from Nissan to represent the brand, explain technical functions of mobile devices and guide product selection by customers. Full time Warranty Administrator as well as Internal Inventory advisor. Helping sales maintain and put out new and used cars to sell. Handled cashiering, as well as accounting office schedules to balance month ends, Po’s for outside vendors, maintenance contracts, when busy helping on service drive greeting customers and writing service, Appointment setting, booking and closing of all repair orders. Aided the team in gross every month, making sure goals were met, CSI scores were met, and all outside vendors paid in a timely manner
AODCI ADMINISTRATIVE ASSISTANT
7/2004 – 12/2016
Maintained paper and online filing systems for order, records and messages. Managed incoming and outgoing mail and emails.
Interacted with vendors, contractors and professional service personnel to receive orders, direct activities and communicate instructions.
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