Fork Lift Customer Service
Resume:
STEPHANIE BROWNING
*** ********** **. *********, **. 41056
*********.************@*****.***
• Very Dependable/motivated self-starter experienced in manufacturing production, assembly, quality assurance and machine operation and maintenance. Experienced machine operator and assembler knowledgeable about general warehouse operations.
• Works safely and quickly to stay focused under strict deadlines while following all safety guidelines.
• Fast learner who works quickly and efficiently with a positive attitude in any fast paced work place with a team all while working safely.
Authorized to work in the US for any employer
Customer Service/Cashier/Sales
Big Dog Fuels/Valero - Augusta, KY
March 2018 to September 2020
• Customer service, ran register, cash handling
• Consistently provided friendly guest service and heartfelt hospitality. Promptly and empathetically handled guest concerns and complaints. Demonstrated integrity and honesty while interacting with guests, team members and managers. Maintained high standards of customer service during high-volume, fast-paced operations. Pleasantly and courteously interacted with customers. Built loyal clientele through friendly interactions and consistent appreciation.
• Cross-trained and coordinated scheduling with team members to ensure seamless services
• Cleaned and stock shelves on daily basis
• Daily shift cleaning
• Stocking coolers
• Prepared a variety of foods according to customer orders or supervisor's instructions, following approved procedures. Prepared specialty foods such as pizzas and sandwiches, following specific methods that required quick prep time. Verified that prepared food met all standards for quality and quantity. Valet driver/Customer Services and sales
ValAir - Hebron, KY
September 2017 to January 2018
• Valet, Valet Parking, Valet driver, Valet Attendant, drove customers to/ from airport in their vehicles, and also drove company oversize can take/ pick customers to/ from airport, checked customers in/ out, customer service,
• Lot inventory
S
WORK EXPERIENCE
• clean/wash vehicles
• Check customers in/out of parking lot, cashed customer out
• Answered phone, used 3way radios
Machine Operator
Clopay Plastic Products Co - Augusta, KY
June 2016 to June 2017
• Received and correctly processed both written and verbal instructions, prints and work orders.
• Obtained appropriate material for each job.
• Assisted machine operators with finished pieces.
• Coordinated procedures for facility and equipment maintenance or modification, including the replacement of machines.
• Adjusted alignment of drills, cutters, dies, guides, and holding devices. Made sure that products were produced on time and are of good quality.
• Reviewed processing schedules and production orders, work procedures and duty assignments, considering budgetary limitations and time constraints
• . Set up and verified the functionality of safety equipment. Set and monitored product standards, examining samples of raw products and processing tests, to ensure the quality of all finished products.
• Ensured that all health and safety guidelines were followed. Operated hand tools, including trimming knives and rubber mallets.
• Filled out daily log sheets quickly and correctly. Adhered to all safety protocols and safe work practices to reduce likelihood of injury.
• Operated forklifts, hoists and other material handling equipment. Recognized and reported defective material and equipment to shift supervisor
• Forklift Operator
Temp Warehouse Worker
Staffmark - Florence, KY
January 2016 to May 2016
• Achieved a 100 % on-time shipment rate. Redirected shipments en route in response to customer requests.
• Used item Numbers to properly pick orders in warehouse. Attached identifying tags to containers.
• Recorded number of units handled and moved using daily production sheets and work tickets.
• Swept floors and stored equipment at the end of each shift.
• Used a order picking gun to pick the correct part number Cashier/Cook
Citgo - Augusta, KY
March 2005 to December 2015
• Consistently provided friendly guest service and heartfelt hospitality. Promptly and empathetically handled guest concerns and complaints. Demonstrated integrity and honesty while interacting with guests, team members and managers. Operated the drive-through window and sales register quickly and efficiently.
• Maintained high standards of customer service during high-volume, fast-paced operations. Pleasantly and courteously interacted with customers. Built loyal clientele through friendly interactions and consistent appreciation. Cross-trained and coordinated scheduling with team members to ensure seamless service.
• Prepared fountain drinks and ice cream items. Prepared all food orders within a 2-3 minute time frame. Prepared a variety of foods according to customer orders or supervisor's instructions, following approved procedures. Prepared specialty foods such as pizzas and sandwiches, following specific methods that required quick prep time. Verified that prepared food met all standards for quality and quantity.
• Cash register, ordering, stocking, and shift cleaning DAII
Federal Mogul - Maysville, KY
June 2000 to January 2004
• Picked products for specific routes according to pick sheets. Tracked time spent on assignments each day for productivity reporting.
• Loaded and unloaded pieces into boxes for shipment. Coordinated with freight forwarders to expedite international shipments. Maximized sales by shipping on time and accurately.
• Observed all safety policies and procedures. Correctly and safely used a variety of hand tools and equipment to carry out job duties.
• Installed protective devices such as bracing, padding, or strapping to prevent shifting or damage during shipping.
• Built containers and pack parts in accordance with detailed packing specifications. Verified part Numbers and placed parts in appropriate shipping containers.
• Operated different styles of fork lifts, such as cherry picker, stand up fork lift, and a sit down fork lift. High School Diploma
Mason County High School - Maysville, KY
Some college credit hours
Maysville Community and Technical College - Maysville, KY
• Retail Sales, warehouse, valet, cashier, team player (10+ years)
• RF Scanner
• Load & Unload
• Order Picking
• Shipping & Receiving
• Pallet Jack
• Valet Parking
• Car Wash
• Order Picker
• Warehouse Experience
• Automotive Repair
• Reach Truck
• Delivery Driver Experience
• Warehouse Management
• Detailing
DOT Medical Card 2017-11
EDUCATION
SKILLS
CERTIFICATIONS AND LICENSES
2019-11 DOT physical examinations
Forklift Certified
Customer Focus & Orientation — Familiar
May 2019
Responding to customer situations with sensitivity. Full results: Familiar
Work Style: Conscientiousness — Familiar
April 2019
Measures a candidate's tendency to be rule-abiding, well-organized, hard-working, confident, and think before acting. Full results: Familiar
Mechanical Knowledge — Proficient
February 2020
Understanding and applying mechanical concepts and processes. Full results: Proficient
Mechanical Skills: Monitoring — Proficient
May 2019
Measures a candidate's ability to monitor machine indicators in order to ensure safe and appropriate operation. Full results: Proficient
Attention to Detail: Inventory — Highly Proficient April 2019
Measures a candidate's ability to apply systematic processes for managing and storing products and merchandise. Full results: Highly Proficient
Workplace Safety — Expert
May 2019
Measures a candidate's ability to employ accident prevention strategies to avoid accidents and injuries. Full results: Expert
Interstate Truck Driving — Familiar
October 2019
Principles and methods for moving goods by road and safely controlling operations. Full results: Familiar
Workplace English — Highly Proficient
September 2020
Understanding spoken and written English in work situations. Full results: Highly Proficient
Retail Customer Service — Familiar
ASSESSMENTS
September 2020
Comprehending and responding to retail customer needs. Full results: Familiar
Forklift Safety — Highly Proficient
October 2020
Best practices and safety hazards in forklift operation. Full results: Highly Proficient
Teamwork: Interpersonal Skills — Proficient
October 2020
Responding to challenging team situations at work. Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Contact this candidate