Customer Service In catalog sales or in Medical field
Resume:
Marshfield, WI *****
**********.**********@*****.***
Marjorie (Margie) Albrecht
SKILLS
Provide helpful, friendly and responsive customer service. Great telephone etiquette, good communication skills, helpline assistance, provide training and written training guides, developed policy and procedures for insurance verification, billing and collections.
EXPERIENCE
Mason Company Inc, Marshfield, WI — CSR
September 2018 - June 2022
●Provide helpful, friendly and responsive customer service
●Process telephone orders
St Joseph’s Hospital, Marshfield, WI — Senior Application Analyst
September 1984 - January 2016
●Defined security into classes and assign them to all users
●Designed screens for ease of use for staff
●Maintained the hospital charge master along with the provider and user files
●Installed and supported clinical and billing software for 4 hospitals
●Developed training guides for new software applications
●Provided helpline support
●Provide helpful, friendly and responsive customer service.
●Problem solver
●Compile and verify data prior to data entry
●Work in a team environment
●Enthusiastic, upbeat and positive attitude
References: By request
Contact this candidate