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Care Representative Planning Specialist

Location:
Cairo, Cairo Governorate, Egypt
Posted:
October 03, 2022

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Resume:

Alaa Tarek Kamal Mohamed

** - ***** **. – Al Mohandseen - Giza

Mobile: (+202) 010*-*******/ 011*-**-*****

Home: +202-********

E-mail: adst9i@r.postjobfree.com

EDUCATION:

Masters of Business Administration 2021, Arab Academy of Science Technology & Maritime Transport “ Marketing Major”

Bachelor of Mass Communications 2013, Ahram Canadian University.

JOB POSITIONS:

Marketing, Recruitment and Event Planning Specialist at University of Science and Technology at Zewail City:

Designed and implemented student’s recruitment plan

Handled and supported all phases/functions related to the Marketing and recruitment events

Redesigned the Marketing plan and recruitment cycles.

Set yearly social media plan on different social media platforms “Facebook, Instagram, Linked-in etc.…”

Planned and implemented the staff recruitment plan for 2019 – 2020 / 2020- 2021

Prepared statistical reports regarding recruitment activities.

Ensured that marketing / recruitment plan are completed within the designated time and all documentation is professionally presented.

Managed all phases/functions related to the marketing / recruitment plan.

Designed and implemented on ground and online campus tours.

Designed and implemented open house events

Handled university fairs, school fairs and employment fairs.

Prepared and designed both on ground and online recruitment activities.

Presented ideas and worked in executing it to save money and time.

Opened channel of communication with all the related channels to different types of high schools to facilitate clear and easy work follow.

Designed a list of high schools contacts inside and outside Cairo.

Well oriented about all kind high school certificates.

Organize and manage in-house and out-door events.

Contact production and design house for all types of printings and giveaways

Set budget for yearly events, required printings and giveaways

Design and plan social media campaigns

Responsible for the enrollment area in the admission peak time.

Responsible of training the interns working at the enrollment area, insuring they are delivering the correct information and guiding the students and parents.

Manage the university call center.

Setting reports for the received number of calls and inquires.

Collect new leads “ Students / Parents” database for follow up and building Rapport

Arrange school visits

Design and write the content for printing materials “brochure, flyer…etc.”

Arrange admission exams logistics and interviews during the admission peak

Receive and file students documents while admissions

JOB POSITIONS:

Senior Marketing, Nile University (NU) – Apr 2017- Dec 2019

Attract new students across the different portfolio of programs

Publicize the strengths of the academic faculty and activities of the University

Collecting Marketing Materials and content from various departments and faculty.

Providing ideas and input into the development of new marketing material

Assisting the Marketing Manager in compiling media plans

Responsible for publicity stands and other event support marketing material

Ordering new stock as required and ensuring the supply of marketing material stock to events

Creating systems to identify when stock needs to be replenished

Provide marketing analysis, research and data

Assist in the university events, major speakers’ events, gala dinners, forums... Etc.

Design and write the content for printing materials “brochure, flyer…etc.”

Design and plan social media campaigns

Supported and designed student’s recruitment mega events “Open house, university fair, school fairs….Etc”

Contact production and design house for all types of printings and giveaways

Handling PR campaigns

Account Manager, Conception Advertising agency – June 2015 –March 2017

Handle accounts

Set briefs

Communicate with the production house

Follow up with the designers

Handle social media inquires

Market for the services provided using social media channels

Customer Care Representative, EXPEDIA Canada Travel Agency – Dec 2013 – June 2015

Responsible for new reservations.

Assisting Canadian customers booking flights through Expedia travel agency.

Handling Inbound calls.

Assisting hotels, cars, Holiday packages reservations for Expedia customer around the world

COMPUTER AND LANGUAGE SKILLS:

Microsoft Applications based:

Galileo & Voyager Applications

MS Office Applications.

Other Skills

Expert in Internet surfing and research.

Excellent knowledge of both spoken and written English and Arabic.

PERSONAL DATA:

Marital Status : Married

Nationality : Egyptian

Date of Birth : June 23, 1992



Contact this candidate