Data Entry Customer Service
Resume:
Kimberly Malone
Denton, TX 76209
**********@*****.***
Objective
To obtain a job that I may provide excellent service to those needing assistance.
Skills
Excellent Organizational Skills
Computer Proficiency
Data Entry
Training
Word Processing and Typing
Filing
Medicare Billing for Medical Equipment
Scheduling
Experience
Assistant Manager for telemarketing/Scheduling
Events and Adventures, Gilbert, Arizona
Manager on duty for the night shift. Assign new leads to the telemarketers, train new hires and provide support to the manager. Get all the zoom appointments into the meetings every hour with the sales staff and handle any situation that may occur with personnel or technical problems
Customer Service/Sales
IM Your Doc, Arizona
Assisted customers with any questions or problems they had with the IM Your Doc App. Contacted medical professionals that expressed interest in the App and sold the product to them.
Held Biller
Preferred Homecare, Phoenix, Arizona
Reviewed documentation on the patient to determine the eligibility for coverage with Medicare for medical equipment. Obtained the needed forms from the doctors and release the billing to go Medicare and adjusted the balance when the patient does not qualify.
Administrative/Receptionist
Select Health Insurance, Murray, Utah
Provided customer service by answering the operator line. Indexed claims, sorted and dispersed mail, organized luncheons, created cards for special occasions, Indexed, and created more efficient processes and workflows for prepping and indexing queues.
Accomplishments
Became proficient in the multi-line phone system
Created workflow for a scan queue to be prepped and indexed
Oct 2018-Current
April 2017- Oct 2018
March 2015-April 2017
March 2007- August 2014
Contact this candidate