Assistant Manager Customer Service
Resume:
Samantha
Bodwin
kenosha,WI ***40
samanthabodwin100@
gmail.com
EXPERIENCE
Dollar Tree-Assistant Manager
December 26th, 2019 - April 24th 2022
Kenosha,WI 262-***-**** Edith Macella General Manager At Dollar Tree I started as a cashier for a couple years then got a promotion to be The Assistant Manager. As a cashier I checked out customers,practiced my customer service skills,handled money, checks, credit/debit cards,performed returns,stocking products,answering phones,taking party orders,ordering and store pick up orders,and cleaning. As the Assistant Manager my duties entailed back up cashiering, building displays,setting up new promotional sections,stocking,taking inventory,setting up amd confirming deliveries,checking in deliveries and placing orders for o ce and management supplies
,equipment,and multiple documents needed for the company,sta,and o ce. I did scheduling for all shift and for all departments,took interviews of employee candidates, hired and fired employees,trained employees, handled write ups, verbal and written sta violations,quizzed and tested employees for quarterly safety checks and new company rules,updates,product changes,procedures ect.I set up employee direct deposits,pay cards,ID clock in cards. I also managed employees hours,scheduling,payroll,and store hour changes.I handled the store safe,codes,security,and made daily deposits at the bank, as well as getting change.I finally worked closely with the Store Manager and district manager with weekly and monthly meeting as well as did random needed tasks asked by the company. Bu alo Wild Wing —Kitchen Manager, Head Line cook, Trainer
November 08,2019 - November 26th,2021
Kenosha,WI 262- 857-9992 Ron D. General Manager
Due to this specific Interview at Bu alo Wild Wings, my responsibilities, tasks performed, experience, and most relevant information for the applied position, is highlighted on the right of the resume.
Cardinellias— Delivery Driver, Baker
October 01 2019 - April 2020
Kenosha,WI
262-***-**** Joe Snowbalt Owner/General Manager
At Cardinals Bakery I was hired as a part time baker and full time delivery driver. I would arrive at 4am and would print out the daily delivery orders for stores,pick orders and racked them for each store,loaded my truck,and delivered, on my route throughout Kenosha,Racine,and Milwaukee. I Used computers and handheld tablets with multiple programs to scan in and out products and order for the companies and stores.I recorded bad or broken products from stores, while working with companies dock workers. Maintaining my trucks well being checking oil gas and fluids,gas fill ups,and safety checks.I worked up to ten hours a day and handling up to 75 pounds. I have obeid tra c laws and never received a tra c ticket on the job and have not had a driving violation. I've used radios and SKILLS/Duties
Bu alo WIld Wings: I
managed kitchen
sta,assigned positions and
duties per each shift. I trained
all new employees. I was a line
cook and prep cook. Fulfilling
orders in a fast paced work
environment during lunch
and dinner rushes, and I
opened the restaurant daily 6
days a week. I prepped all
frozen and fresh foods and
followed recipes and came up
with new ones.I was a model A
work employee and team
member.I broke down
equipment and cleaned
fryers.I followed all food
regulations state and federal.I
helped all employees with
whatever was needed
including bartending and
serving if needed.On
weekends I would do doubles
and then assist in closing the
restaurant. I loaded and
unloaded delivery trucks and
orders, labeled food with shelf
life and expiration dates. I
worked with and prepped raw
chicken,beef,steak,pork and
fryer foods. I followed
sanitizing regulations and
cleaned the kitchen.I did
inventory and stocking. I
assigned all cooks line up
positions and daily duties, as
well as work closely with GM
and other management with
daily and weekly meetings to
overview the team,food
cost,waste management,labor
cost,production
management,sales,and
promotions.
headsets on the job if needed to call management or stores. I can follow directions,maps,and routes upon employers request. I assisted in the barkery helping and following recipes to bake breads, make pastries, and decorate baked goods.I used baking utensils, ovens, cooling racks,and decorating equipment, while following food and regulations. I cut, sliced, packaged and dated all bakery products, and got goods ready for delivery. I took special orders and delivered leftover goods to shelters and churches.
Austin Builders— Driver, Phone receptionist
October 01, 2019 PRESENT
Kenosha,WI
Part-time Steven Austin Owner/General Manager
At Austin Builders I am responsible for supporting the construction team and Mr. Austin. I am an administrative professional that helps them stay organized and complete tasks that allow them to focus on more advanced responsibility. I Answer phones and greet visitors,schedule appointments with clients and potential clients,set up estimate appointments,and maintain calendars.I schedule and coordinate sta and other meetings, Collate and distribute mail. I prepare communications, such as memos,emails,invoices, reports and other correspondence. I write and edit documents from letters to reports and instructional documents, I Create and maintain filing systems, both electronic and physical and I manage accounts and perform booking.
EDUCATION
Gateway Tech. College- Kenosha, WI
Business Management
2010 to 2012
I am planning on returning to finish my degree and would like to transfer to parkside to receive my Bachelors Degree majoring in Business Management with a minor of Psychology.
Reuther High School- Kenosha, WI
High school diploma
2006
AWARDS/Acknowledgments/
Other Miscellaneous
● Graduated a year
early-High school
● “CNA of the
year”award of WI
3 years in a row 2009
,2010, 2011
● Volunteer at Salvation
army,Shalom
center,God’s Kitchen
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