Data Entry Medical Billing
Resume:
Tomakia Johnson
Sandy Springs, Ga. 30350
To whom it may concern:
As my resume indicates, have roughly thirteen years of healthcare experience in an administrative capacity. I have worked as an assistant either to a department, single individual, or multiple individuals in separate departments. I am sure you are aware of the flexibility, focus and diplomacy such positions require. I want to bring the knowledge and insight gained through these various experiences.
I have much to offer in the way of diversity of experience and profession in that I have worked in seven major industries: Project Management, Emergency Hospital, Out-patient Internal Medicine, Mental Health, Mental Health Medical Billing, Bookkeeping, Customer Service, and Hospitality. Within these industries I have had the opportunity to learn human resource policies, procedures, and the protocol necessary to enforce them ethically and without liability. From my administrative experience I have sharpened my organizational skills, attention to detail and my ability to work with speed and accuracy.
In my past and current positions, I have gained experience in research, drafting reports, scheduling, and maintaining physician schedules, quality assurance audits, facilitating trainings, and much more. Combine all of this experience with my natural talents (writing, aesthetics, analytical problem solving, logistical planning, and research) and with my work ethic you have a well-rounded candidate you will be proud to have on your staff.
Finally, in all the previous positions I have held, I have approached them as opportunities for career advancement and discovery. I will bring the same entrepreneurial spirit and value added vision to your office.
It is my sincere hope that we will meet for an interview to discuss any questions you may have and a future for me at your place of business. Feel free to call 954-***-**** or e-mail *******.******.*******@*****.*** me to schedule an interview.
Thank you for your time and consideration, and best regards.
Very sincerely yours,
Tomakia Johnson
Tomakia Johnson
Email: *******.******.*******@*****.*** Cell: 954-***-****
Recent Business and Project Management College Graduate with over 13 years healthcare experience seeking a position as Office Administrator.
EDUCATION:
Bachelor of Science in Business, University of Phoenix May 2022
Project Management Certificate, University of Phoenix May 2021
INTERNSHIP:
Grady Memorial Hospital Perioperative Services, Project Management Professional (March 2021-February 2022)
SKILLS
Learning Agility, Project Management, MS Project Professional, MS Office Suite, Visio, EPIC, Avatar, Aria, Star, Allscripts, CPN, Power Chart, critical thinking, delegation, decision making, planning, scheduling, communication, task management, time management, organizational management, risk, issue management and quality control
PROFESSIONAL EXPERIENCE
Lowes
Front Supervisor (10/2021-Present)
•Facilitate in ensuring current and on boarding cashiers are trained in their daily functions.
•Create and maintain a positive work environment for all cashiers by modeling excellent customer service to Lowes employees and customers by professionally addressing their concerns or problems.
•Adhere to open and closing cash office procedures ensure cash draws are collected and balanced.
Grady Memorial Hospital
Patient Access (1/2018-8/2022)
•Verified patient insurance eligibility and obtain authorizations for two Case Management Programs and prior to patient check in, appointment scheduling, pull patient charts, filing of the charts, and collect co-payment fees.
•Coordinated patient scheduled, rescheduled, and confirmed entering demographic and billing data entry for all episode Opening/Closings for two CM Programs in a timely manner.
•Coordinated site visits from vendors and other department functions. Assist management with special projects.
Northside Hospital Women’s Center/ Emergency Department
Patient Access (7/2016- 2/2018)
•Interviewed patients, or other legally appropriate parties, in a customer focused manner to obtain patient information necessary for registration within STAR, billing, and establish FET letter patient financial responsibility.
•Effectively explained hospital and professional services billing procedures.
•Determined applicable insurance co-pays and deductibles by appropriately conducting insurance eligibility search. Verifying coverage utilizing the RevRunner Tool.
Cleveland Clinic Hospital
Patient Access Office Coordinator (8/2014-6/2016)
•Streamlined all departmental business functions to reduce deficiencies and cost overrun.
•Conducted agency wide training of staff on use of Epic EMR system, accurate documentation, billing data entry, report reading and interpretation, and ongoing monitoring.
•Verified insurance information utilizing EPIC electronic response history, Availity, Passport, EHDL.
•Handled scheduling conflicts appropriately. Confirm upcoming appointments with patients and documents appropriately in EPIC
Miami Dade Forensic Alternative Center (Bayview Center for Mental Health)
Executive Assistant and Trainer (5/2009-5/2014)
•Created and distributed Morning Briefing Reports and Daily Census Reports to the CEO, Program Directors, and Supervisors to ensure the most current data was available to for decision making process.
•Coordinated and scheduled required meetings for the Program Director.
•Supervised processing of consumers’ financial information to ensure all required billing documentation is obtained and accurate.
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