Customer Service Slot Attendant

Charlene E

Carter

**** **** ***., *******, ** **553

228-***-****

charleneecarter@yahoo@.com

I utilize my education, experiences, and skills to effectively meet the criteria necessary to accomplish professional goals.

Skills

Accounts Payable/Receivable Management

Conflict Resolution/Problem Solving

Customer Service

Financial Cage & Records Management

Multi-Program Management

Office Management

Experience

JUN 2021-PRESENT

Main Banker / Treasure Bay Casino, Biloxi, MS

-Employee development and Leadership -Customer Service

SEPT 2020-MAR 2021

Slot Attendant / Scarlet Pearl Casino, D’Iberville, MS

-Employee development and Leadership -Customer Service -processing and paying casino jackpots

JAN. 2019 – MAR. 2020

Casino Services Cage Supervisor / Harrah’s Casino Gulf Coast, Biloxi, MS

-Employee development and leadership -financial management -transaction balance management

JULY 2018 – JUNE 2019

Cage Dual Rate Supervisor & Main Banker / Island View Casino, Gulfport, MS

-Employee development and leadership -financial management -policy management

OCT. 2015 – JULY 2018

Head Cashier / Dillard’s, Biloxi, MS

-Account transaction posting -amount calculation and verification -clerical accounting functions

FEB. 2012 – MARCH 2015

Cage Shift Supervisor / Golden Nugget-Isle Casino, Biloxi, MS

-Employee development and leadership -financial management -transaction balance management

JAN. 2007 – JAN. 2012

Cage Shift Manager / Isle Casino, Pompano, FL

-Employee development and leadership -financial management -internal and external customer service

APRIL 1996 – JAN. 2007

Credit Clerk & Senior Cage Cashier/ Isle Casino, Biloxi, MS

-Credit risk investigation -customer credit interviews -employment and reference verification

Education

MAY 1990

High School Diploma/ Pensacola Junior College, Pensacola, FL

MAY 1991

Computer Programmer Certification / Strayer University, Arlington, VA

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