Cassandra K. Hansen
*** ******* **. ***** *****, ID 83402 760-***-**** ********@*****.***
Objective
Seeking career position that utilizes and expands upon current skills and accomplishments.
Core Qualifications
•Detail oriented
•Compassionate
•Diligent
•Punctual
•Creative problem solver
•Public relations experience
Education and Training
Associate of Arts: Mathematics and Science 2013
Copper Mountain College Joshua Tree, CA
Certified Phlebotomist 2019
Express Labs Idaho Falls, ID
Certified Professional Collector 2018
Legacy Health Partners
Notary Republic 2017
State of Idaho
Introductory QuickBooks Certificate 2017
Eastern Idaho Technical College
Medication Administration Certified 2014
Eastern Idaho Technical College
Work Experience
Tueller Counseling Services Inc. February 2021 to Present
Idaho Falls, ID
Billing and Credentialing Specialist
Verify and coordinate client insurance benefits with all major carriers. Credential and contract onboarding providers with eligible insurance carriers. Maintain client account balances and records to include collections processes and procedures.
Legacy Health Partners May 2018 to November 2020
Idaho Falls, ID
Office Manager
Manage and train employees, medical billing with most major insurance carriers, drug and alcohol testing, medical assisting, to include management of patient charts, and perform day to day office tasks such as answering the phone, scheduling, and following usual office procedures.
Home Reach Inc. October 2017 to May 2018
Idaho Falls, ID
Program Director
Oversee the care of 8 participants and manage over 20 fulltime employees. This includes, but is not limited to, hiring, employee discipline, orientation, additional 1:1 training, maintenance of employee files, ensuring compliance with the department of health and welfare (for both employees and clientele), in-home shift coverage as needed, scheduling coordination, etc.
Elite Healthcare February 2017 to July 2017
Idaho Falls, ID
Representative Payee/ Staffing Coordinator
Managed client social security accounts; balanced accounts, processed payments, strict correspondence/ reporting with the social security administration. Managed more than 25 employees; maintained employee files, training, schedules, etc. Including, running background checks thru the department of health and welfare.
Les Schwab Tire Center May 2016 to February 2017
Idaho Falls, ID
Sales and Administration
Process customer transactions answer multiline phone system, merchandise transfers, file and report, billing; help maintain overall store/ customer satisfaction.
H.A.S. Inc. A Residential Habilitation Agency February 2014 to May 2016
Ammon, ID
Administrative Assistant
Assist program director and administrator with daily managerial tasks. Audit files in accordance with state regulations, update and maintain client files and office forms, create meeting agendas and ensure protocol is fulfilled, responsible for office supply inventory, schedule client appointments; medical and financial meetings such as Social Security, and attending these appointments as a personal representative. Process conservatorship duties for all client financials; track and balance checking accounts.
References
Danielle Brinton
Billing Supervisor at Tueller Counseling Services Inc.
Katie Niebaur
Former Supervisor at Legacy Health Partners
Josh Noa
H.A.S Human Resources Director