Cassandra K. Hansen

*** ******* **. ***** *****, ID 83402 760-***-**** adst1h@r.postjobfree.com

Objective

Seeking career position that utilizes and expands upon current skills and accomplishments.

Core Qualifications

•Detail oriented

•Compassionate

•Diligent

•Punctual

•Creative problem solver

•Public relations experience

Education and Training

Associate of Arts: Mathematics and Science 2013

Copper Mountain College Joshua Tree, CA

Certified Phlebotomist 2019

Express Labs Idaho Falls, ID

Certified Professional Collector 2018

Legacy Health Partners

Notary Republic 2017

State of Idaho

Introductory QuickBooks Certificate 2017

Eastern Idaho Technical College

Medication Administration Certified 2014

Eastern Idaho Technical College

Work Experience

Tueller Counseling Services Inc. February 2021 to Present

Idaho Falls, ID

Billing and Credentialing Specialist

Verify and coordinate client insurance benefits with all major carriers. Credential and contract onboarding providers with eligible insurance carriers. Maintain client account balances and records to include collections processes and procedures.

Legacy Health Partners May 2018 to November 2020

Idaho Falls, ID

Office Manager

Manage and train employees, medical billing with most major insurance carriers, drug and alcohol testing, medical assisting, to include management of patient charts, and perform day to day office tasks such as answering the phone, scheduling, and following usual office procedures.

Home Reach Inc. October 2017 to May 2018

Idaho Falls, ID

Program Director

Oversee the care of 8 participants and manage over 20 fulltime employees. This includes, but is not limited to, hiring, employee discipline, orientation, additional 1:1 training, maintenance of employee files, ensuring compliance with the department of health and welfare (for both employees and clientele), in-home shift coverage as needed, scheduling coordination, etc.

Elite Healthcare February 2017 to July 2017

Idaho Falls, ID

Representative Payee/ Staffing Coordinator

Managed client social security accounts; balanced accounts, processed payments, strict correspondence/ reporting with the social security administration. Managed more than 25 employees; maintained employee files, training, schedules, etc. Including, running background checks thru the department of health and welfare.

Les Schwab Tire Center May 2016 to February 2017

Idaho Falls, ID

Sales and Administration

Process customer transactions answer multiline phone system, merchandise transfers, file and report, billing; help maintain overall store/ customer satisfaction.

H.A.S. Inc. A Residential Habilitation Agency February 2014 to May 2016

Ammon, ID

Administrative Assistant

Assist program director and administrator with daily managerial tasks. Audit files in accordance with state regulations, update and maintain client files and office forms, create meeting agendas and ensure protocol is fulfilled, responsible for office supply inventory, schedule client appointments; medical and financial meetings such as Social Security, and attending these appointments as a personal representative. Process conservatorship duties for all client financials; track and balance checking accounts.

References

Danielle Brinton

Billing Supervisor at Tueller Counseling Services Inc.

208-***-****

Katie Niebaur

Former Supervisor at Legacy Health Partners

208-***-****

Josh Noa

H.A.S Human Resources Director

208-***-****

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