Leasing Professional Program Coordinator

Charlotta

Ford

***-***-*

***

● charlot

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0aford

28@g

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Gary, IN,

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d with strong history of leading high-performance teams to objectives. Dedicated and har90udworking with internal drive nce. Tactical team builder with strong background in training pment.

I

Staff

management

hey mb 9 . C.

Staff

management.

Leasing

erman Kittle

Answered calls and responded to

strong active listening and open-e

problems I assited community ma

handle rental payments,lease re

position was to marketed our apa

current tenanats Oversaw daily o

T; .n, n .

5 maintenance and administration of vario us properties Leasing Professional

Indianapolis, IN BG Staffing

Inc./ Jul 2017 to Apr 2018

Settled tenant conflicts in the most effective manner possible Checked rental eligibility by following's verification process Provided tours of property and amenities to prospective tenants and offered valuable information regarding major features Encouraged prospective tenants to fill out applications after property tours Experienced in various types of properties including new construction, luxury apartments, condominiums and over-55 communities Maintained accurate records of all correspondence with and from tenants Program Coordinator Merrillville, IN Compass

Residential &Consulting Service/Mar 2015 to Aug

2017

Analyzed program effectiveness and provided feedback to modify, adapt and optimize workflows Organized and administered yearly budgets covering multiple programs I managed a team that worked with individuals with developmental disabilites. Our team created a state approved program that helped the individual inthere everyday living tasks. Also help them acheive yearly goals .5 n

7

DSP Home Mana. 9 and a 56

o ger Valparaiso, IN Help At

Home/ Jul 2013 to Mar ; 7@*

b 7>^ h2016

I managed a home at this company working with people with/

.7 developmental disabilities Wrote agendas and notes and sent out automatic notifications fom

5nr upcoming 6meetings _^_ !. .Proactively identified and solved co% Y 5mplex n n n, 5jm .to 5;: &b.5problems impacting operations manageme%m m 6nt and t 5u k9 direction

DSP Gary, IN Trade 0 6Winds/ Mar 2010 to May 2013 I worked with individuals with physcial and mental developmental disabilites in acheiving everyday tasks Checked inventory for required supplies, and made lists for documenting needed cleanbb ing products

EDUCATION,^

TRAINING

Bachelor of r.Arts: Secondary

Education Calumet College of St.

Joseph Whiting, IN

High School

Diploma Portage

High School

Portage, IN

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