Customer Service Sales Associate
Resume:
Stacey L McIntosh
Lincolnton, NC 28092
*********@*******.***
Work Experience:
Catawba County Fraternal Order of Police
Title: Fundraiser
October, 2019-June, 2020
Duties:
• Contacting previous donors
• Creating new donors
• Getting verifications of pledges
Concentrix
Title: Customer Service
December, 2018-August, 2019
Duties:
• Answering incoming calls
• Trouble shooting
• Answering customer questions
• Reviewing and adjusting bill
• Sales
Tapestry
Title: Resident House Manager
Duties:
• Dispense medications
• Vital signs of patients
• Prepared and monitored patient's meal
• Record notes in each patient
• Certified driver to outing and doctors' appointments
• Partake in therapy sessions
• Laundry
• Organization
• Mandatory required classes
Empire Today
Title: General Office Support
October, 2017-July, 2018
Duties:
• Customer Service
• Scheduling
• Orders
• Answering incoming calls
• Filing
• Troubleshooting
• Constant communication with installers
• Noting each customers conversation on their account
• Following up with each customer for satisfaction
• Making reminder calls for upcoming appointments
Stoneybrook at Venice
Title: Activities Coordinator / Resident Liaison
September, 2014 – June, 2015
Duties:
• Maintain ongoing community activities
• Create new community activities
• Liaison to Social Committee
• Office duties
• HOA resident liaison
Software: SenEarthCo
Darby Buick GMC
Title: BDC
June, 2014-April, 2015
Duties:
• Customer service
• Setting service appointments
Software: DealerSocket
Sun Coast Media Group
Title: Special Account Representative
September, 2006 – September 2013
Duties:
• Ad Services
• Sales Representative
• Legal Department
• Obituary
• Classified
• Customer Service
• Editorial
Software Programs:
DTI
• Brainworks
• AdPerks
• DSI
• Metro
• Expance
Additional:
• United Way team leader,
• Relay for Life committee leader.
• Party planner for in-house events (birthdays, holidays) company retirement parties, as well as special meetings.
• Contributing in customer related celebration events. Master Plumbers
Title: Office Assistant
July, 2003-October-2005
Duties:
• Customer Service
• Dispatch
• Scheduling
• Billing
• Ordering
• Permits
• Data Processing
Software: Quick Books
Lanning Tire Sales
Title: Secretary
1999-2001
Duties:
• Customer Service
• Payments
• Deposits Monthly reports Misc.
Farm Store
Title: Sales Associate
1997-1998
Duties:
• Customer Service
• Ordering
• Call store point person
• Stocking
• Inventory
Key Skills:
• Having a responsible work attitude
• Willing and eager to learn different jobs
• Able to build a positive rapport with collogues and customers References:
• Lang Capasso, Publisher (retired)
• Tim Smolarick, Publisher
• Jenifer Cochrane, Contractor
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