Scrum master

Fallone Rosana, Ikary Nguimbi

City: San Antonio. State: Texas 978-***-**** ***********@*****.*** Professional Summary

Exceptional Scrum Master with 5 + years of hands-on experience delivering multiple projects from initiation through deployment. Adept at working with different Agile project management tools such as Miro, Azure DevOps, Visual Studio, and JIRA/Confluence. A servant leader working with both Co-located and offshore teams through virtual platforms such as Slack and Teams. Strong ability to lead newly formed and matured teams and provide strategic direction through innovative approaches to facilitating team and organizational impediments. Focuses on operational efficiencies while coaching the team throughout the agile transformation process from waterfall to achieve maximum productivity environment. Proficient knowledge of SAFe, Kanban, SDLC, and XP. Skills

• Conflict Resolution

• System Development Life Cycle

• Business Transformation

• Project Management

• MS Project Excel

• AGILE

• Project Web Access

• Agile Frameworks ( Safe, Scrum, Kanban)

• French Speaker

Work History

SCRUM MASTER, 11/2021 to Current

Plains State Bank – Houston, TX

• Facilitated scrum ceremonies for 2+teams including Sprint planning, Daily Scrum, Sprint review and Retrospective

• Built a safe and trusting environment for conflict resolution management without the fear of blame

• Facilitated Scrum of Scrums to identify process changes and remove major impediments using the Agile methodology

• Organized training and workshops on agile principles and practices, agile estimation, planning and effective user story writing

• Collaborated and resolved issues with cross functional teams (data analytics, Engineering, Product, UX/UI engineers)

• Assisted Product Owner with backlog refinement and acceptance criteria definitions to maximize product value; Coached Product Owner in writing effective, clear, and concise user stories using INVEST technique

• Identified and removed impediments to team productivity while shielding and protecting the teams from outside interferences

• Tracked and communicated team velocity and sprint release progress using Jira/Confluence for metrics and required documentation

• Fostered an environment of continuous improvement and team empowerment through persistent collaboration across cross -functional teams leading to high levels of self- organization

• Worked with the product owner to maintain the product backlog in a way that ensures the project is well defined and the teams can continually advance on projects at any given time

• Tracked project dependencies outside of the project team's control and escalating issues as necessary

• Ensured Burn-up and Burn-down charts are available and accurate

• On-board new team members coaching them to transform from waterfall. SCRUM MASTER, 06/2019 to 09/2021

Apex Oil Co. Inc – Baltimore, MD

• Facilitated and conducted agile and scrum coaching for aspiring scrum masters to enable scrum adoptions

• Engaged with DevOps and Software Engineering team in the design and development of software tools to reliably manage application delivery

• Improved scrum team efficiency by 30% through effective sprint planning, big room planning and scrum of scrums

• Facilitated the system demos, PI Planning events, periodic ART synchronization meetings

• Undertook Risk analysis, impact analysis, change management, change control, and ensured continuous deployment

• Optimized value flow through the ART using program tools and information radiators hence establishing and communicating annual PI calendars for PIs

• Conducted the creation of User stories, Business Requirements Documents, User Cases, test - driven development (TDD), Functional and Technical Specification Documents which thereby facilitating sprint planning

• Effectively worked in testing and documented the results in Jira

• Assist with internal and external communication while also improving transparency across the scrum teams

• Maintain JIRA and information Radiators (Burn down/up, velocity, capacity charts) for team progress

• Foster a growth mindset while coaching teams to a higher level of maturity that boosts results for the team

• Work with the product owners to identify cross-team dependencies and manage inter-team tasks

• Work as a servant-leader, putting the needs of the team first, methodically, and proactively removing impediments that hinder the development process

• Responsible for getting action items from retrospectives completed in a timely manner

• Resolve conflicts within the team and with stakeholders outside of the team. SCRUM MASTER, 04/2018 to 04/2019

Memorial Hermann Health Sys – Houston, TX

• Served as a Scrum Master for multiple teams that developed centralized data & patient relationship management system that made it possible for different types of end users

(Physicians, Patients & Administrators) to access their data in a self- service manner, ensuring timely updates to patient profiles

• Performed gap analysis to compare all elements of existing “as is” with desired “to be” processes

• Facilitated Scrum framework – sprint planning, backlog grooming, daily scrums, sprint reviews and sprint retrospectives.

• Utilized use case, workflow, activity, and sequence diagrams to define functional requirements for the development team

• Coached teams in Agile practices and provided necessary training to create a positive mindset to Agile methodologies.

• Proactively identified and found ways to resolve issues to prevent distractions and keep projects on track.

• Worked closely and listened to team members' feedback to identify issues and resolve conflicts.

• Provided all support to the team using a servant leadership style whenever possible, leading by example

• Instructed and modeled core agile principles of collaboration, prioritization, team accountability and visibility; ensured consistent application of scrum methodologies across the enterprise.

• Collaborated with product owners, team members, technologists and other scrum masters to define solutions and drive progress.

Education

Certifications:

• Certified Advanced SAFe 5.1 Scrum Master

• Professional Scrum Master (PSM)

• Certified Scrum Master (CSM)

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