Sourcing & Operations Lead

VALEED IMAM

Sourcing and Operations Lead

+92-333-******* ● **********@*****.*** ● https://www.linkedin.com/in/valeedimam/ EDUCATION SKILLS

SZABIST – MBA 2019 – 2020 Quality Control, Product Sourcing SZABIST – BBA 2013 – 2017 Operational Efficiency, Negotiation Risk Taking, Team Management

EXPERIENCE

Sourcing and Operations Lead Tazah Technologies Jan 2022 - Current

Leading a team of 25 resources responsible for reliable & cost-effective sourcing and timely delivery of fresh produce, staples and Industrial Agri inputs from across Pakistan.

The key accountabilities include procurement, sorting, packing, labeling, quality control, first mile dispatch, invoicing, bookkeeping and payables along with effective liquidation of returns.

Developed supplier qualification system based on quality, reliability & documentation, and qualified 35 suppliers out of the pool of over 300 entities.

Actualized 28% savings in labor costs by head count rationalization.

Performed feasibility studies on new launches and introduced 26 new SKUs to date Last Mile and Fulfillment Manager Tazah Technologies Sept 2021 – Dec 2021

• Having joined city launch team in hyper care period, I helped acquire fulfillment center property, took tele-sale orders of up to 200 customers, and personally delivered goods to initial pool of customers.

• Recruited a team of 15 FC staff including FC in charge, last mile supervisor, returns officer, admin assistant, cashier and labor. Defined job descriptions, shift rosters, deliverables and KPIs.

• Developed & ensured adherence to SOPs of time sensitive last mile dispatch of perishable goods, fleet management, storage & handling, labor practices, bookkeeping, spot sales and returns.

• Actualized 30% reduction in fake orders by virtue of data analytics & counselling.

• Worked closely with Demand & Commercial teams to ensure orders are fulfilled.

• Training delivery agents to use fleet management software (Locus), load optimization, cash handling, returns management & spot sales.

Assistant Manager Import/Export Bulk Shipping Agencies Pvt. Ltd Apr 2020 – Aug 2021

• Work with senior team in order to procure new customers & reactivate old ones; for which I was able to increase company clientele by 20 %

• Developed market insights reports on a weekly basis including industry trends, policies, customer requirements and performance

• Co-coordinate with BCO, Customs Clearing Agents, Shipping Lines to ensure smooth processes

• Exploring new logistic partners and identifying new ways of logistic movements globally, made the company enter into Reefer Container market.

• Discussing the air and sea consignment, cargo, delivery and loading charges with 3rd party logistics

• Supervising, administering, overseeing, handling, and dealing with and managing inbound and outbound logistics related to cross border business operations

Associate Sales Operations Multinet Pakistan Pvt. Ltd Jun 2018 – Mar 2020

• Managing external & internal coordination and communication between all internal and external stakeholders.

• Identifying gaps for improvement & implementing them within the sales team after an approval by the management.

• Played an integral role in giving company back the earnest money of around 2.5 million.

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