Summary
Talented social worker experienced in developing and managing staff, budgets, and programs to achieve results. Offering more than 21 years of experience at executive level. Applies skills in ministry, leadership, mentoring and training to motivate organization's members in meeting organizational mission and program goals. Successfully raises public awareness about community-based programs and services.
SKILLS
●Program monitoring
●Communications strategy
●Management and staffing
●Compliance and regulations
●Effective client driven therapy
Timely documentation
EXPERIENCE
Executive Director of Youth Programs
Chelsea, AL
King’s Home Formerly The King’s Ranch and Hannah Homes/ August 11, 2014- August 11, 2021
Clinical
●Taught clients anger management techniques, relaxation skills, impulse control, social skills, emotional coping skills and functional living skills
●Performed holistic therapy sessions with well-coordinated and safety-oriented approach.
●Responded to emergency situations and provided crisis support
●Provided education to patients and relatives regarding conditions and treatments
●Collaborated with multidisciplinary team to determine effective treatment plans
●Utilized theoretical approaches to treatment such as Cognitive Behavioral Therapy, Play Therapy, and Narrative Therapy
●Documented staff information, including service plans, treatment reports and progress notes.
●Stayed up to date on latest treatment plans and condition-based research
●Revised treatment plans in consultation with clinical psychiatrist based on patient progress
●Provided mental health support for youth ages 13-21 years of age in fast-paced practice
Administrative:
●Shared mission of organization with public through successful community outreach and marketing strategies
●Cultivated and maintained industry relationships and customer partnerships to capitalize on opportunities and maximize business success
●Improved training to reduce knowledge gaps and eliminate performance roadblocks
●Strengthened company business by leading implementation of new projects and procedures
●Built referral pipeline by remaining active with community and establishing referral networks and resources
●Recruited, hired and trained over 100 employees on operations and performance expectations
●Directly supervised 20 plus employees
●Monitored business trend forecasts and adjusted budgets and operational plans to maximize growth and opportunities
●Balanced organizational and employee needs when developing fair and equitable human resources policies
●Listened to concerns, criticisms and suggestions of staff and improved company policy accordingly
●Prepared and updated office records, spreadsheets and presentations to support executive needs and enhance office productivity
●Developed and executed business strategies to achieve short and long-term revenue objectives
●Established clear and effective policies for standardization across different areas of operations
●Opened, sorted and responded to routine correspondence on behalf of business leaders to facilitate communication and streamline processes
●Reported to and communicated with board of directors to guide intentions and address problems
●Fostered and maintained positive, trusting relationships with local business partners and authorities
●Accountable for youth overall wellbeing under the guidelines of the State of Alabama Department of Human Resources (DHR) and Department of Youth Services (DYS)
●Evaluated performance of youth services and made proactive adjustments to improve results
●Boosted morale by holding events, including luncheons and staff meetings to address concerns one-on-one
Mental Health Specialist
Birmingham, AL
UHS- Hillcrest Behavioral Health/ August 2009- December 2015
●Demonstrated sensitivity and competence in treating patients from diverse backgrounds
●Assisted clients with identifying feelings and behaviors by asking open-ended questions
●Successfully responded to aggressive and emotionally unstable behaviors with zero safety concerns; used verbally de-escalation techniques and physical restraints
●Accurately documented all observations, interventions, and concerns in patient charts and electronic systems, sustaining continuum of care from admission through to discharge
EDUCATION
MBA: Organizational Development and Psychology
American Intercontinental University May 2010
Schaumburg, IL
Master of Arts: Social Work
Alabama Agricultural and Mechanical University May 2001
Normal, AL
TRAININGS
●Suicide Prevention
●Trauma
●LGBTQ
●Cultural Diversity
●Separation and Anxiety
●Anger/Emotions Management
●Mindfulness
●Working with Challenging Behaviors
●First Aid and CPR
●Nonviolent Crisis Intervention
Katheria Edwards, MSW, MBA