FRANK MARTINEZ

408-***-****

adsssr@r.postjobfree.com

OBJECTIVE:

To secure a management position where I may fully utilize my acquired skills and experiences to create a profitable, evolving, and entertaining establishment. EXPERIENCE:

The Old Wagon Wheel Saloon & Grill – San Jose 08/18-Present Assistant Manager

• Manage daily operations of the bar and front of house staff.

• Train staff on restaurant procedures and company policies.

• Maintain safety and food quality standards per county guidelines.

• Perform facility walk-throughs to assess cleanliness and preparedness at beginning and end of shifts.

• Communicate with customers to address concerns, resolve issues, and ensure customers satisfaction of service.

• Coordinate staff schedules weekly based on availability.

• Resolved employee conflict including scheduling issues and availability.

• Maintained professional relationships with vendors.

• Manage payroll data and submissions.

• Complete restaurant opening and closing procedures and manage deposits.

• Monitor liquor inventory and delivery to ensure accuracy.

• Promote and enforce social distancing and Covid-19 guidelines issued by the county.

• Ensure renewed food handling certifications are compliant. Security Supervisor 03/17-08/18

• Hire and train security staff on proper security procedures.

• Maintained schedule and staffed based on nightly crowd size and events.

• Maintain security systems and provide video footage of incidents as requested by management or law enforcement.

• Maintained and provided safety and security forms to employees and customers. Reported issues to management as needed.

Flagship Facilities Services @ Facebook – Menlo Park, CA 03/17-10/17 HACCP Assistant

• Traveled to 80+ full service, micro & mini kitchens, provided quality control of refrigerators, freezers, all culinary equipment, dry food, and supply storage.

• Monitored hot and cold holdings with an emphasis on temperature monitoring.

• Monitored sanitization control base industry standards and worked with Janitorial staff to resolve issues.

• Executed daily reports noting all issues found and followed up on all that were outstanding.

• Managed off-site catering services and maintained vendor and customer relations.

• Monitored and reported cost and usage, documented all activity to assist in cost and balances. Elite Solutions – Pleasanton, CA 02/16 – 02/17

Event Coordinator\Manager

• Created and maintained corporate sponsor relationships. Sponsors include Six Flags, Starbucks and Good Guys Rod & Custom Association.

• Professionally coordinated and managed up to 15 marketing events per week, traveling throughout the Northern California region.

• Calculated and finalized donations of over $20k+ per week and reported donations to the proper management.

Impact International – Pleasanton, CA 02/15 – 02/16 Corporate Trainer

• Interviewed and hired new employees. Developed them into marketing managers and business owners.

• Traveled to multiple locations for face-to-face marketing in regard to national nonprofit in effort to keep programs in schools nationally.

• Informed customers of both the benefits and the impact our programs provide to schools across America.

Dynasel USA – Santa Clara, CA 04/08 – 02/15

Project Manager

• Managed commercial and residential projects which included demolitions, relocations and remodels\restorations.

• Maintained customer relations regarding project planning, bids, timelines and completion.

• Dispatched and managed Bay Area technicians regarding employee productivity, costs and solutions.

• Developed business plans & sales strategies for the market that ensures attainment of company goals.

• Maintained accurate records of pricing, sales and activity reports.

• Coordinated the operation of sales and determine sales territories.

• Reviewed marketing analysis to determine customer’s needs & sale volume potential.

• Oversaw the hiring of sales & service employees.

• Traveled daily to multiple locations when needed. EDUCATION AND TRAINING:

ServSafe Manager Training - San Jose, CA 2018

• Certified ServSafe Manager

Common Wealth Central Credit Union – San Jose, CA 2001-2006

• Facilities Management, OSHA regulations training

• Management Development Curriculum

• Facilities Management II

• Unicenter Service Desk

• Trane HVAC System

San Jose City College - San Jose, CA 1995-1996

• Performing Arts

• Communication

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