Event Coordinator Assistant Manager
Resume:
FRANK MARTINEZ
******************@*****.***
OBJECTIVE:
To secure a management position where I may fully utilize my acquired skills and experiences to create a profitable, evolving, and entertaining establishment. EXPERIENCE:
The Old Wagon Wheel Saloon & Grill – San Jose 08/18-Present Assistant Manager
• Manage daily operations of the bar and front of house staff.
• Train staff on restaurant procedures and company policies.
• Maintain safety and food quality standards per county guidelines.
• Perform facility walk-throughs to assess cleanliness and preparedness at beginning and end of shifts.
• Communicate with customers to address concerns, resolve issues, and ensure customers satisfaction of service.
• Coordinate staff schedules weekly based on availability.
• Resolved employee conflict including scheduling issues and availability.
• Maintained professional relationships with vendors.
• Manage payroll data and submissions.
• Complete restaurant opening and closing procedures and manage deposits.
• Monitor liquor inventory and delivery to ensure accuracy.
• Promote and enforce social distancing and Covid-19 guidelines issued by the county.
• Ensure renewed food handling certifications are compliant. Security Supervisor 03/17-08/18
• Hire and train security staff on proper security procedures.
• Maintained schedule and staffed based on nightly crowd size and events.
• Maintain security systems and provide video footage of incidents as requested by management or law enforcement.
• Maintained and provided safety and security forms to employees and customers. Reported issues to management as needed.
Flagship Facilities Services @ Facebook – Menlo Park, CA 03/17-10/17 HACCP Assistant
• Traveled to 80+ full service, micro & mini kitchens, provided quality control of refrigerators, freezers, all culinary equipment, dry food, and supply storage.
• Monitored hot and cold holdings with an emphasis on temperature monitoring.
• Monitored sanitization control base industry standards and worked with Janitorial staff to resolve issues.
• Executed daily reports noting all issues found and followed up on all that were outstanding.
• Managed off-site catering services and maintained vendor and customer relations.
• Monitored and reported cost and usage, documented all activity to assist in cost and balances. Elite Solutions – Pleasanton, CA 02/16 – 02/17
Event Coordinator\Manager
• Created and maintained corporate sponsor relationships. Sponsors include Six Flags, Starbucks and Good Guys Rod & Custom Association.
• Professionally coordinated and managed up to 15 marketing events per week, traveling throughout the Northern California region.
• Calculated and finalized donations of over $20k+ per week and reported donations to the proper management.
Impact International – Pleasanton, CA 02/15 – 02/16 Corporate Trainer
• Interviewed and hired new employees. Developed them into marketing managers and business owners.
• Traveled to multiple locations for face-to-face marketing in regard to national nonprofit in effort to keep programs in schools nationally.
• Informed customers of both the benefits and the impact our programs provide to schools across America.
Dynasel USA – Santa Clara, CA 04/08 – 02/15
Project Manager
• Managed commercial and residential projects which included demolitions, relocations and remodels\restorations.
• Maintained customer relations regarding project planning, bids, timelines and completion.
• Dispatched and managed Bay Area technicians regarding employee productivity, costs and solutions.
• Developed business plans & sales strategies for the market that ensures attainment of company goals.
• Maintained accurate records of pricing, sales and activity reports.
• Coordinated the operation of sales and determine sales territories.
• Reviewed marketing analysis to determine customer’s needs & sale volume potential.
• Oversaw the hiring of sales & service employees.
• Traveled daily to multiple locations when needed. EDUCATION AND TRAINING:
ServSafe Manager Training - San Jose, CA 2018
• Certified ServSafe Manager
Common Wealth Central Credit Union – San Jose, CA 2001-2006
• Facilities Management, OSHA regulations training
• Management Development Curriculum
• Facilities Management II
• Unicenter Service Desk
• Trane HVAC System
San Jose City College - San Jose, CA 1995-1996
• Performing Arts
• Communication
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