Data Entry Customer Service
Resume:
Debra C. Huff
Woodbine, GA ***69
**********@*****.***
OBJECTIVE:
To obtain a good job that puts my skills to work from my previous employers. I am interested in utilizing the skills learned while earning Bachelor’s Degrees in Business Management and Communication.
SKILLS:
Balance, reconcile, and research discrepancies of utility invoices
Review balances owed or already paid on invoices
Review of authorizations and validity of account classifications
Maintenance and review of account data
Review statements that are out of balance
Microsoft Office
Analysis skills
Great multi-tasking skills
Great organizational skills
Self directed
Motivated
Years of leadership skills
Team player promoting a positive team atmosphere WORK EXPERIENCE:
Accounts Payable Utility Customer Service Representative III Cass Information Systems, Columbus, Ohio
July 2013 to May 2017
Daily review of utility invoices
Review of account balances
I handle 14 clients to include being on a team of four for AT&T
Process payments
Assist others as a team player
Lead Customer Solution Associate
American Electric Power, Customer Solutions Center, Groveport, Ohio February 2003 to June 2012
Lead customer solutions associate.
Team leader.
Proficient in customer service.
Training mentor.
Proficient with many computer programs.
Data Entry/Customer Service
Manpower/Viking, Westlake, Ohio
Debra Huff
September 2002 to December 2002
Proficient in customer service.
Data entry.
Responsible for placing orders via computer and fax machine. Assistant Manager
Rite Aid, Vermilion, Ohio
August 2000 to September 2002
Proficient in customer service.
Managed store and eight employees.
Responsible for opening and closing the store.
Inventory duties.
Handle money; made daily deposits, and ran cash registers EDUCATION:
BS. Business Management, University of Phoenix, Columbus, OH BS. Communications, University of Phoenix, Columbus, OH
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