Master s in Communication and Media studies
Resume:
KELI
ANDERSON
*********@*****.***
Hasbrouck Heights, NJ
07604
SKILLS
● Public and Media Relations
● Social Media Monitoring
● Production
● Content Creation
● Management Experience
● Critical Thinking
● Social Media Engagement
● Media Communications
● Marketing Strategies
● Communication Strategy
Development
● Customer Service
● Communications Strategies
EDUCATION
Fairleigh Dickinson University
Teaneck, NJ • 05/2015
Master of Arts :
Communication/ Media Studies
PROFESSIONAL SUMMARY
To seek and acquire knowledge of the industry as well as maintain a position that offers professional growth, and challenges.
WORK HISTORY
The Art Of Transportation - Social Media Manager
Dallas, TX • 11/2021 - 04/2022
● Increased customer engagement through social media.
● Developed marketing content such as blogs,
promotional materials and advertisements for social media.
● Monitored online presence of the company's brand to engage with users and strengthen customer
relationships.
● Analyzed and reported social media and online
marketing campaign results.
● Set clearly defined goals to drive customer retention, brand awareness and website or social media traffic.
● Engaged online audiences by placing strong focus on sales process support and responding to inquiries and comments timely and knowledgeably.
Prospect Aviation Services - Operations Manager
Newark, NJ • 02/2018 - 04/2020
● Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines.
● Identified and resolved unauthorized, unsafe or
ineffective practices.
● Set, enforced and optimized internal policies to maintain responsiveness to demands.
● Devised processes to boost long-term business success and increase profit levels.
● Reviewed shift reports to understand current numbers and trends.
Brookdale Community College
Lincroft, NJ • 05/2012
Associate of Arts : LA Arts
● Trained new employees on proper protocols and
customer service standards.
● Assisted in recruiting, hiring and training of team members.
● Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
● Observed each employee's individual strengths and initiated a mentoring program to improve areas of
weakness.
● Trained and guided team members to maintain high productivity and performance metrics.
● Directed product flow and informed management of delays and challenges, as well as suggested resolutions. Big Foot Productions - Production Coordinator/
Freelance
Long Island City, NY - (02/2015 - 04/2019)
● Organizing equipment, supplies and staff
● Coordinates travel, accommodations, work
permits/visas
● Distribute shooting schedules for crew and cast
● Administered cast and crew lists, scripts/revised scripts Maury Povich Show - Production Assistant
Stamford, CT - (08/2014 -08/2015)
● Liaising with wide range of people in the industry
● Organizing schedules and contracts for new guests
● Organizing meeting/ interviews
● Overseeing cues, timings and continuity during
recordings
● Budgeting
● Preparing brief notes and scripts
.
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