Program Specialist Social Worker
Resume:
Kanesha Coleman, MSW
336-***-**** Winston-Salem, NC 27106 **************@*****.***
PROFESSIONAL PROFILE
Social worker with more than 15 years providing innovative care to consumers with all disabling conditions.
Psychosocial Assessment • Case Management • Mental Health • Substance Use • Hospice
Intellectual and Developmental Disability • Crisis Intervention • Treatment Planning • Adults • Adolescents
PROFESSIONAL EXPERIENCE
MOUNTAIN VALLEY HOSPICE AND PALLIATIVE CARE, Mount Airy, NC 2021- present
Medical Social Worker
Complete initial psychosocial assessment of patients and families for each office in North Carolina to assist area medical social workers. Assessment for patient and family need for community resources, caregiving needs, and rule out safety concerns for patient and hospice team. Serves families in Allegany, Forsyth, Davie, Davidson, Stokes, Surry, and Wilkes.
COMMUNITY HOMECARE AND HOSPICE, Statesville, NC 2019- 2021
Medical Social Worker
Complete psychosocial assessment of patients and families, assist with community resources to resolve unmet needs at end of life, and assist families in resolving end of life emotional issues. Serves families in Stokes, Forsyth, Iredell, Davie, Rowan, Catawba, and Caldwell Counties.
SPRINGWELL NETWORK (formerly GROUP HOMES OF FORSYTH), Winston-Salem, NC 2016- 2019
Qualified Professional Community Navigator
Provide consultation and supervision to 3 paraprofessionals who serve individuals with Intellectual and Developmental Disabilities in Davie, Forsyth, Rockingham, and Stokes counties. Facilitate Person-Centered Planning meetings, advocacy, referral, and assistance identifying resources that meet the needs of the consumer including housing options.
THE CHILDREN’S HOME, Winston-Salem, NC 2015-2016
Team Lead (August-July)
Managed a residential program for adolescents in out of home placement due to foster care, juvenile justice placement, and short-term respite. Provided supervision to residential staff, conducted intake/discharge assessments, and monitored DJJ grant funding.
TOP PRIORITY CARE SERVICES, Winston-Salem, NC 2014-2015
Community Support Team Leader (June-March)
Conducted individual treatment of adults with mental health, substance abuse, and developmental disabilities; crisis intervention, assessment, inpatient referral, housing assistance, and collaboration with other community agencies in Forsyth, Davie, and Stokes counties. Supervised a team of 4 community support team members, requested authorization for services from Managed Care Organizations, and attended interagency meetings.
PQA HEALTHCARE, INC, King, NC 2014-2014
ACT Team Leader (March-June)
Provided intensive community based counseling to adults with mental health, substance abuse, and developmental disabilities; crisis intervention, assessment, inpatient referral, housing assistance, and community collaboration. Supervised a team of 7 qualified professionals, requested authorization for services, and attended interagency meetings.
FORSYTH COUNTY DSS, Winston-Salem, NC 2012-2014
Child Protective Services (July-March)
Conducted Family Assessments for reports of alleged child neglect and maltreatment. Gather information to support or disprove allegations. Referred children and families to other services within the Department of Social Services or the community to decrease risk or resolve crises.
BETHESDA CENTER FOR THE HOMELESS, Winston-Salem, NC 2011-2012
Senior Case Manager (November-June)
Provided intensive case management services to chronically homeless individuals, coordinated housing placements, bi-weekly audits of files, program evaluation and planning, assisted with grant applications, participation on the housing coalition committee, counseling of dual diagnosis clients, and documentation of client progress.
Grant for Housing Authority of Winston Salem Collaborative was funded for $300,000 for 3 years through Kate B. Reynolds Foundation
AIM HUMAN HEALTH SERVICES, LLC, Winston-Salem, NC 2011-2011
Qualified Substance Abuse Professional (August-November)
Performed admissions, orientation, and outpatient substance abuse group with women and children, urine drug screenings, facilitated person-centered plan meetings, and coordinated discharge of women and children for a Non-Medical Substance Abuse Community Residential Services Program.
CHANGING SEASONS COUNSELING SERVICES, LLC, Greensboro, NC 2011-2011
Outpatient Substance Abuse Counselor (January-August)
Conducted substance abuse assessments, facilitated outpatient substance abuse group treatment, and referred dual diagnosis clients to aftercare services.
BEHAVIORAL HEALTH AND WELLNESS CARE SERVICES, INC, Greensboro, NC 2010-2010
Quality Assurance Coordinator (November/December)
Developed quality assurance and established strategic plans, performed reviews of client records, incident reports, authorizations, reported findings to staff, and provided training on documentation to agency staff.
Community Support Team Qualified Professional (October/November/December)
Worked with a team to help people reach their goals to be more independent as they sought to stabilize their mental health and substance abuse issues.
DAYMARK RECOVERY SERVICES, Concord, NC 2006-2010
Program Specialist for Community Support (2008-2010)
Promoted to management team; Supervised 27 community support staff, quality improvement, quality assurance, interagency collaboration, staff training, and liaison with LME, policies, procedures, and accreditation.
Increased departmental productivity from 65% to 85% of agency standard
Decreased the authorization time for service from 42 days to 9 days on average
Wrote Policies and Procedures that led to CARF Accreditation for Case Management
Mobile Crisis Clinician (2006-2008)
Performed assessments on all population, crisis intervention, inpatient referral, residential placement, and outpatient referrals.
Increased referrals by 75% through interagency collaboration and presentations
Increased departmental productivity from 30% to 125% of agency standard
INSIGHT HUMAN SERVICES, Winston-Salem, NC 2006-2007
Community Support Professional/Intake
Performed assessments, treatment planning, community support, crisis intervention, and inpatient referral, and residential placement of adults with dual diagnosis issues.
Improved departmental productivity and billing from 35% to 90% of agency standard
Increased completion time of person-centered plans from 12 days to 2 days
EDUCATION
MSW, Social Work, University of North Carolina at Greensboro, Greensboro, NC
BA, Sociology, Winston-Salem State University, Winston-Salem, NC
Electrical Engineering Technology, Western Carolina University, Cullowhee, NC
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