ANGELA ROBERTS
Sales Management
Retail Sales Associate
Experience: 2 years Sales Associate
An energetic Sales professional with 4 years of experience in sales and 2 years of experience in sales management. I love all things beauty. In my spare time, I try to understand how different components interact. Priority one in the selling process is understanding the product you are offering. Listening to your client is also key to creating a lasting relationship with them. When working the sales floor, you add to the ambiance of the store. Our goal is to create a captivating experience for each customer. relying on my company's core competencies to make quick leadership decisions. I loved thinking of methods to make work and learning enjoyable when I was a sales manager. I made games that our employees could play during downtime. Building product baskets for fictitious customer requests would allow the associates to learn about various products from one another. This also helped me nurture our store culture. I use my positive influence at Cashwrap to make working there exciting and relaxing for both employees and consumers. My favorite aspect of my sales profession was expanding employees' product understanding.
I want to use my other fantastic skills and advance my career. I function best under deadline pressure. I dislike being idle. I enjoy conducting research and using computers. I possess an analytical mind and a knowledge Rolodex. knowledge of call centers and data entry. I understand how to manage a budget. Event planning in the beauty sector for two years. I enjoy producing creative solutions to issues. Both by myself and in a group, I am productive and become invested in my task at hand. I derive value from my work.
I started working at Amsher Collections when I was 20 years old. I spoke with medical debtors for eight hours. Many of them believed their insurance had been filed . While working in accounts receivable, I noticed a significant number of accounts being thrown into an unreviewed report. I went to speak to my boss and asked him about the code. He gave me the go-ahead to investigate the records and see what I could come up with. I closed my first account with an insurance payment in less than six weeks.
This trip down memory lane is intended to show how committed I am to the task at hand. My ability to spot a problem and use my passion to find a solution.
I researched insurance accounts and procured large insurance payouts for the company. The company developed a commission system for Insurance follow-up accounts. This account code had not been reviewed in years. I took an interest in the report and created a way to work thru the accounts. The company created a department to work on the accounts, all because I saw an issue and needed to find a solution. I love learning new things just as much as I love looking for solutions.
Wherever I am, I am easily coached. I enjoy fixing issues, even my own. Through my own experiences as an entry-level associate, I have gained an understanding of what it takes to be a leader. I believe it is challenging for a leader to lead from the back . The most important lesson I've learned in my job so far is to never ask a colleague to do something you aren't willing to undertake yourself. When your leading people within stressful situations they only want to know you have their back. Sometimes your presence is the boost of confidence they need. I believe in community and lifting each other up.
Exceeding my goals drives me to be better. Always Improving.
I have grown in my roll and a thankful for the coaching opportunities I was given. I need more right now in my life because of where I am. I require greater difficulties and opportunity for development. I am desperate to advance my career. I need greater dexterity in my work so I can highlight the diverse skills I have.
I have grown over the years, It is time for my career to catch up.
CONTACT
Angela Roberts
2150 Summit Park Rd.
Odenville, AL. 35120
Phone:
**************@*****.***
Relevant Experience:
Brow Technician/Boutique Sales
Ulta Beauty April 2021 – present
Support task team
Brow, Lash and Makeup Services
Creative sales strategies
Work with Clinique boutique to create events around products
Run A-launches in my boutique
Support Floor associates
Coach floor associates using product knowledge
Retail Sales Manger
Ulta Beauty August 2020 to April 2021
Maintained all sales goals in each department.
Built relationships with clients to maintain sales goals.
Maintained inventory of all products.
Coached and supported all team members.
Ensured clear communication between departments.
Stepped into roles when needed.
Made executive decisions every day when problems arose.
Resolved customer complaints on the spot while Nurturing store culture.
Prestige Sales Manager
Ulta Beauty February 2019 – August 2020
Prior Work History
Kennel Tech
Argo animal clinic - Argo, AL
July 2014 to December 2014
Responsibilities:
Bathing schedule
Intake and discharge of animals
Assisted in veterinary procedures
Cared for animals
Kennel Management
Front desk procedures
Seamstress
American Apparel – Oneonta, AL.
April 2011 to October 2011
Produced Army Uniforms on a production line.
Head Waitress
Sal's Italian Restaurant -Springville, AL
October 2010 to April 2011
All the normal duties of a waitress.
Managed the phone orders.
Scheduled reservations.
Preformed all the necessary prep work for the day.
Created and maintained catering schedule.
Head Waitress for VIP clients.
Opening and Closing procedures.
Waffle House -Springville, AL.
Waitress
Normal Waitress Duties.
kennel tech
Clay Chalkville Animal Clinic- Clay, AL
2009 to 2010
Kennell Help
All kennel duties
Cared for animals during closed hours.
Maintained bathing schedule for animals.
Preformed minor medical procedures.
Assisted Vet tech with minor and sometimes major procedures.
Intake and outtake procedures for animals.
Data Entry/Dispatch
Foundry Thrift Store - Bessemer, AL
2004 to 2006
Responsibilities:
Front desk Duties
Phones
Data entry
Dispatch
Administrative Assistant
Amsher Collections - Birmingham, AL
August 2001 to November 2003
Responsibilities:
Outsourcing
Assisted manager with her daily duties, such as speaking with clients, printing reports, analyzing those reports.
Collecting debts
Insurance filing and follow-up
Working with multi-phone system
Skills Used:
Phone Etiquette
Communicating with clients and Debtors
Multi-phone system
Insurance experience
HIPPA Law experience
Far Collections Act Training
Filing
Great computer skills