Customer Service Yoga Instructor

Juhl T. East

****.*.****@*****.*** 603-***-****

Objective

To build a long-term career and become an asset to a team of professionals. The aim is to facilitate operational effectiveness through integrity and collaboration. To be part of a community and culture with a team attitude that thrives together by helping people.

Experience

Plymouth State University, Plymouth, NH

Human Resources Administrator / 12/2021- 2/2022

●Handle confidential information and enter data into the HR computer system.

●Manage the office, answer phone calls, emails and walk-ins.

●On board new student and adjunct faculty hires.

●Provide excellent customer service and care.

East of Eden Nursery & Apothecary, Ellsworth, NH

Owner / established 07/2020 – Present

●Design landscapes for clients using edible plants.

●Manage projects and budgets.

●Provide quality culinary plants

●Implement landscape design.

●Maintain plants by watering, mulching, pruning and weeding

Waterville Valley Academy, Waterville Valley, NH

Teacher / 10/2018 – 04/2019

●Educate eleven students with eleven varying curricula in Social Sciences.

●Keep track of students' work and evaluate performance.

●Maintain contact with their teachers at their home schools.

Peppercorn Natural Foods, Plymouth, NH

Operations Manager / 05/2008 – 08/2020

●Provide customer service by greeting and assisting customers, and responding to customer inquiries and complaints.

●Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers.

●Examine merchandise to ensure that it is correctly priced and displayed and that it functions as advertised.

●Train and on-board new employees

Education

Plymouth State University, Plymouth, NH

B.A. Anthropology / 08/2005 – 05/2009

Plymouth State University, Plymouth, NH

MBA – Healthcare Administration / 08/2021-12/2023

Awards and Acknowledgements

●Landmark Worldwide: A Leadership Program 2016 - 2017

●Bicycled across Argentina in 01/2011 – 03/2011

●Permaculture Site Design Certificate 2012

●Certified Yoga Instructor 2016 – Present

●Travelled to India, Nepal and Peru for volunteer purposes helping children through Yoga and Permaculture.

●Extensive knowledge of botany and medicinal botany.

●Reiki Level II Practitioner.

Additional Skill Sets

Strong leadership skills. Team player. Very organized. Excellent communication and writing skills. Technologically proficient with knowledge of Microsoft Office, Quickbooks, Banner software, and can navigate anything on Mac or PC. Eager to learn new skills. Over 10 years of managerial experience. Physically active and trained in a myriad of fitness techniques

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