RESUME
NAME: Zinzi Speelman
ADDRESS: * *’ALMEIDA Street
Dagbreek
Welkom
9459
EMAIL: ****************@*****.***
TELEPHONE: 081*******
Summary
Customer Service RepresentaKve who ensures to meet producKvity goals with an excepKonal level of efficiency and professionalism. Proven consistency in increasing customer loyalty. Quick Learner and Thrives excellently working under Pressure. Educa8on
2020-Present
Under Graduate
BA Law
University of Pretoria - Pretoria
2019
Under Graduate
Bachelor Of Administra8on And interna8onal Rela8ons University Of Pretoria - Pretoria
Work Experience
Bar Tender &
Cashier
Dec 2021 – April 2022
The Ndawo Restaurant - Tembisa - Gauteng
• Prepare alcoholic and non alcoholic beverages for customers.
• Balanced all receipts and cash handling procedures. Managed cash and credit card payments.
• Team work
• Resolve issues in a Kmely manner
• PosiKve Customer experience.
• Promote specials.
Bartender And
Waitress
DEC 2020– February
2021
Ocean Basket - Welkom - Free State
• Prepare drinks.
• Cater to all requests, replenish drinks accordingly.
• Deliver excellent Customer relaKons.
• Maintain posiKve relaKons.
• Recommend Drinks.
Skills
• Good Memory and AaenKon to detail
• Excellent CommunicaKon
• EnergeKc
• CriKcal thinking
• Knowledge of Alcoholic and Non-Alcoholic Drinks.
• Good Math and AdministraKon skills
Languages
English, Afrikaans, Sotho, Zulu, Tswana
Characteris8cs
Punctual
Work ExcepKonally well under pressure
Confident
Hardworking and Reliable
References
Ocean basket Welkom
The Ndawo lounge