Service Representative Environmental Engineer
Resume:
Flores
*********@*****.***
https://www.linkedin.com/in/-flores
Over 25 years of training experience with proven skill sets of Leadership, Management, Recruiting, Mentoring and Training with the ability to understand and convey complex information with a result driven mentality.
EXPERIENCE SUMMARY
Subject Matter Expert on full life cycle recruiting, talent management and operations management.
Leadership and Management for over 100,000 square miles of responsibility.
Worked in fast-paced, sense of urgency environment while remaining flexible, initiative-taking and maintaining a high level of professionalism and confidentiality.
Technologies: Microsoft Office Suite, Applicant Tracking Software (ATS), PeopleSoft and IBM SPSS.
Industries: Staffing and Recruiting, Talent Management, Operation Management, Military, and Veterans.
WORK HISTORY
Veteran Service Representative, Orlando, Florida Jan 2018 – May 2018
Counselor for over 64,000 veterans living in Orange County, Florida, processing 50+ claims per week for veterans, spouses, and child(ren) for disability, pension, and burial benefits.
Developed training to educated employees on benefits programs in compliance with the Code of Federal Regulation, Title 38.
Certified on Veterans Benefit Administration’s certification on Training, Responsibility, Involvement, and Preparation of Claims (TRIP).
Conducted community outreach and briefed large public groups on the Veteran Affairs Healthcare Assistance, Nursing home assistance, and Aid and Attendance programs.
U.S Army Mar 1986 – Jan 2013
Regional Operations Manager, 6th Brigade Army Recruiting Command, Las Vegas, NV
Reported directly to Regional Director; Collected pertinent information to analyze recruiting activities for six district managers and monitored day-to-day operations business activities to meet the monthly 1000 hiring goals.
Oversaw daily operational management for the Western part of the States (Nevada, Utah, Montana, Washington, Oregon, California, Alaska, Hawaii, and the Pacific Rim) over 100,000 square miles.
Managed for the full life cycle of 12,000+ hires and over $3M in annual sales.
Attended networking and recruiting events, speaking engagements and served on advisory boards for community outreach programs to reaching goals.
National Operations Manager, U.S Army Recruiting Command, Fort Knox, KY
Reported directly reported to Human Resource Department; succession planning and monitored attrition rate for over 200,000 candidates onto Active Duty Training.
Developed a daily systematic sourcing list on Applicate Tracking Software (ATS) to meet the demands of finding highly qualified applicants for hiring, and disseminated to over 5000 recruiters, 1000 recruiters’ managers, 500 career counselors and staff.
Negotiated the increased monetary incentives and bonuses incentives for 2010 and 2011, increased hiring goals by 85% in the first eight months of implementation.
Achieved 110% of hiring targets for two straight Fiscal Years.
District Operations, Training & Development Manager, Milwaukee Recruiting Battalion, Milwaukee, WI
Developed a recruiting strategy in high-demand marketing areas with results in having over 10,000 initial interviews; resulting in exceeding annual goal for the Fiscal Year.
Coached over 100+ new employees on developing recruiting strategies, and implementation of effective recruiting activities to achieve recruiting goals.
Successfully scheduled, coordinated and executed over 20 hiring events in Milwaukee, Chicago and Minneapolis, leading to a 75% increase of hiring in 2007 and 2008.
Facilitated full recruiting cycle of sourcing, screening, interviewing, presenting, placing candidates, background checks, investigations, read and visa processing.
Recruiter and Army Medical Recruiter, Madison Recruiting Office, Madison, WI
University recruiting for pre-medical, Medical, Environmental Engineer, Physical and Occupational Therapy, Veterinarian, Dentist, Podiatry, Nursing Students, and medical professionals.
Supervised a 4-man team staffing 225+ U.S Army Reserve medical units annually with qualified medical candidates and coordinated the work schedules of employees with over 100 clients, continually communicating and collaborating with both parties to ensure client and employee needs were fulfilled.
Maintained professional and personal relationships with employee’s entire candidate load and 300+ hospitals, five medical universities, and residences.
Subject Matter Expert on executing prospecting techniques, such as career fairs, university recruiting events, and community recruiting events.
Education
Master's Degree (MS) Industrial/Organizational Psychology
Keiser University.
Highly motivated and professional individual that processes a wide variety of experiences in recruiting, human relations, mentoring, and networking. Very goal-oriented individual that breathes high morals, integrity, and commitment. Fully engaged not just at work but also community as a youth sports coach, mentoring, Habitat for Humanity, civic organizations, veteran programs, and homeless shelters
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