Eligibility Worker Data Entry

JAI MARIE POGUE

**** *. **** ***., ********, Arizona 85225

480-***-**** ***.********@*****.***

Summary Skills

A highly organized, efficient, and motivated team player in cross-functional capacity with over a decade in the legal industries while acting as a liaison for the State of Arizona Department of Economic Security for several years as a witness of the state. Resolving any emerging problems that a client might face with accuracy and efficiency.

ASSOCIATE MAY 2006 AMERICAN INTERCONTINENTAL UNIVERSITY

•Major: Business Administration

•G.P.A. 3.10

•BACHELOR AMERICAN INTERCONTINENTAL UNIVERSITY

•Major: Business Administration

•Minor: Human Resource Management

•G.P.A. 3.11

•(Due to Covid put on hold for the moment.)

•ASSOCIATE WINTER 2022 RIO SALADO COLLEGE

•Major: Paralegal Studies

•G.P.A. 3.0

Knowledge of:

•Comprehensive knowledge of Federal and State laws, statutes, regulations, policies, procedures, and directives pertaining to public assistance programs governed by Family Assistance Administration; working knowledge of the public assistance eligibility determination process; computer systems utilized by FAA; and suggest corrective action plans used in the local offices for any agency errors.

SKILL IN:

•Ability to efficiently organize work activities to meet daily and weekly deadlines

•Ability to multi-task with a strong attention to detail

•Excellent communication skills and ability to work effectively in a team environment

•Intermediate to strong skills in MS Office, including Excel and Outlook

•Must use logic and reasoning to make immediate decisions under pressure or tight deadlines.

•Proven ability to make proper judgment calls when presented by a situation/problem.

PAYROLL SPECIALIST 11/21 TO PRESENT

Payroll processing

Ensure accurate and timely payroll processing and employee payments

Review and calculate pay for status changes, new hires

Calculate terminated employee final pay following the appropriate state laws and regulations

Resolve issues or discrepancies with payroll data

Troubleshoot and problem-solve employee payroll

Make necessary entries or uploads to payroll data, which includes adjustments, incentives, additional hours, etc. after appropriate approvals and documentation is received

Prepare off-cycle payrolls and manual checks as needed

Respond to all PRISMHR and payroll questions and inquiries

Enter new hire information into PRISMHR

Manage, maintain, and update in PRISMHR

Manage employee files (active and inactive), I-9s, etc.

Assist with setup of new payroll and/or companies

Generate reports as requested and for compliance and audits

Perform other duties and projects as assigned.

LEGAL DOCUMENT SPECIALIST III 09/2019 – 04/2021

Create, edit, and format legal documents to firm specifications using variety of software applications

Covert, clean and format documents to/from different file formats, create charts, graphs, tables and spreadsheets as requested

Create and/or edit Tables of Authorities and Table of Contents

Perform data entry utilizing software applications

Transcript analog or digital dictation files, Restore/recover corrupted documents files necessary

Complete all assigned jobs by deadline in an accurate and timely manner

Handle sensitive and/or confidential documents and information, and follow established policies and procedures at all times.

FAIR HEARING SPECIALIST DEPARTMENT OF ECONOMIC SECURITY 06/12 - 07/2018

*Identify and analyzes potential deficiencies on cases after a Fair Hearing request has been file; review case determinations for other public assistance programs to ensure compliance with applicable Federal and State statutes and regulations when connected to a Nutrition, Medical, or Cash Assistance benefits case.

*As an Agency Representative of the State of Arizona, it is my duty to testify if the department determination was correct or not. Then make recommendations on how to correct the matter regardless if the errors were cause by the Department or the Customers.

*Having a strong ability to research, retrieve information, understanding program policies and procedures, and communicate with Customers effectively makes me a value asset in any organization.

ELIGIBILITY WORKER III/CASE WORKER 06/12 – 07/2018 *Interview prospective clients to assess and identify problems and determine eligibility for various Federal and State benefits; *Creates and updates manual and/or automated database client files as required to ensure current information with the Department; *Acts as a liaison between clients, professional staff and community agencies; *Provides emergency assistance, crisis intervention and social service referrals; *Demonstrates superior seamless customer service, integrity, and commitment to innovation, efficiency, and fiscally responsible activity; *Maintain confidentiality of records and information; *Communicate by phone or in a one-to-one setting effectively in a professional manner.

LEGAL ADMINISTRATOR/PARALEGAL LAW OFFICE OF MARK E. ROSS 06/98 - 03/2006

*Preparing Files for issue of court proceedings.

*Keeping the client regularly informed.

*Preparing legal documents (deed, contracts, divorce decree, power of attorney, wills, etc.)

*Interviewing and advising clients and witnesses.

*Analyzing, researching, and summarizing legal information.

*Experiences with Bankruptcy, Family, Federal, Probate, Circuit, Criminal, Auto Fraud and Register of Deeds.

*Ability to work independently.

*Inquisitive attitude always seeking to learn.

*Able to keep client information confidential.

*Always acting with integrity and honesty.

*Perform all administrative duties in the law firm.

References upon request.

Contact this candidate