Data Entry Customer Service

Linda F. Harris

**** ******** ***** *******, ** *7084 281-***-****

*************@*****.***

Objective

Procure an Import I Export pos1t1on for a successful organization, were my customer service, communication, and management skills can be used for successful and profitable employment. Experience

Global Filtration - Houston, TX

QC Manager/ Warehouse Manager

05/2018 to Present

• Responsible for implementing and managing Quality Control and warehouse procedures, Inspections, Inventories and input into MAS90.

• Inventory twice per year/ January and June

• All products in the correct areas in the warehouse, put into inventory and labeled according to the QC manual

• All items neatly stowed, boxes broken down and removed, everything off the floor and sored in proper locations as directed

• Paperwork committed to proper files and paperwork labeled and stored in records room or QC office files

• Controls all incoming parts in the receiving area. Parts are fully inspected, labeled properly, and put in proper bin locations. Paperwork scanned and filed. If a GF part, then detailed inspection reports are done correctly and given to supervisor for application of FAA 8130-3 tags.

MEDITERRANEAN SHIPPING COMPANY - Houston, TX

Import/Export Clerk

• Maintain quality results by following import/export standards, procedures, and regulations.

• Maintain Power of Attorney as well as customer profiles

• Monitor and address ACH Statements

• Process and issue duty check payments to US Customs

• Audit Import Brokerage files prior to mailing invoices to customers

• Help maintain compliance measurements for import operation 08/2007 to 05/2018

• Ensure proper documentation and procedures are maintained in accordance with US Customs standards Prepare and provide customers rate quotations

• Help to develop automated solutions to customs transactions

• Assist and answer customer inquiries and other related customer service functions Liaison with all related vendors to ensure highest level of service is achieved.

• Ensure continuous improvement processes to increase efficiencies, reduces waste and improve performance to our customers

• Responsible for order management involving Import, Inland Trucking, and Export operations Schedule drayage and container unloads

• Coordinate inland trucking for inbound and outbound deliveries RETAIL MARKETING SYSTEMS - Houston, TX

Accountant/Bookkeeper

• Received, approved, and investigated client's accounts payable invoices. Coded payables for accounts payable clerks to input.

• Communicated (both in verbal and written form) with clients, client suppliers, vendors, and banking contacts.

• Prepared appropriate schedules and reports as requested by clients and partners.

• Deposited account receivables into client bank accounts. Handled client payroll/investments; Reviewed broker statements. Assisted accountants on tax return preparation.

• Generated I 099's and W-2's for client

ALLSTATE SECURITY - Houston, TX

Security Officer

• Monitored main gate of Townhouses, walk the property and check homes and cars. Registered guest and deliveries of residents.

FIESTA MART INC. - Houston, TX

Loss Prevention Investigator

0l/2006 to 01/2007

01 /1999 to 02/2006

• Responsible for investigations of possible theft/ fraud activities through the analysis of information, computer exception reports, vault activity reports and other related documents.

• Detained and interviewed individuals apprehended for shoplifting, in accordance with local laws and company procedures once satisfying all Five Elements of Proof." Communicates with Store Management and L.P. manager on bookkeeping, computer room, special services, receiving, front end and slip and falls. ST. JOHN SCHOOL - Houston, TX

Headmaster Housekeeper

• Maintained the household of the Headmaster, cooking, cleaning and shopping for parties

SPECS WAREHOUSE - Houston, TX

AIR and A/P Supervisor,

1999

03/1984 to 08/1991

• As A/Rand A/P Supervisor I was primary responsible for, managing programs, procedures, systems and balancing monthly bookkeeping.

• Input invoices and cash flow of money coming in and pay outs. Responsible for supervising five employees in my department. CORT FURNITURE RENTAL - Houston, TX

Accounting/ Bookkeeping

• Worked with a full-time employee that had an accounting degree. Data entry of invoices and bill payments.

• Sent out invoices to customers and businesses for collections. 11/1981 to 05/1984

01/2007 to 08/2007

SAM HOUSTON HIGHSCHOOL - Houston, TX

• High school Diploma, 1978

REMINGTON COLLEGE -Houston, TX

• Criminal Justice -2003

Education

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