Branch Manager, Marketing Manager, Sales, Customer care
Resume:
Anne Mawere
Status: Married
Address:
, Bulawayo
Cell: +263-***-******
Email Address: **********@*****.***
Drivers Licence: Class 4
I am a Chartered Marketer who wishes to broaden her skills base and enhance her capability to add value to any organization and strives to create a working environment that combines uncompromising integrity and marketing excellence. Driven by a strong passion and an insatiable appetite for excellence, I enjoy the opportunity to pursue challenging goals and develop professionally, compounded with one personal secret to success: determination. Above all, I am a courageous, proactive and confident person who is ready to learn new things and meet challenges in life. Married to Temba and have two daughters(Anesu & Amanda) and a son (Temba Jnr) and we are Christians.
Personal attributes
Financial planning & analysis skills facilitating a factual approach to decision making.
Excellent leadership skills
Excellent presentation & communication skills
Sound technical expertise including computer skills.
Memberships/ Certifications
Marketers Association of Zimbabwe (MAZ) member
Professional and Academic Achievements
ZimChartered Markerter (Marketers Association of Zimbabwe)
Marketing Practitioner (Marketers Association of Zimbabwe)
Master of Commerce in Marketing Strategy – Midlands State University
Bachelor of Business Administration in Marketing (IMM)
Diploma in Marketing Management (IMM)
Work Experience
March 2022 to Date
May 2018 to Feb 2022
March 2016 to April 2018
March 2015 to Feb 2016
2008 to Feb 2015
2014 -2015
2004-7
Sales & Marketing Manager – Value Gas
Overall Management of the Sales and Maketing functions
General Management duties.
SAFEGUARD GROUP
Assistant Branch Manager– Safeguard Alarms Bulawayo
Assistant Branch Manager– Safeguard Engineering
DUTIES:
Sales monitoring
Customer Relationship Management & Key account management
Overall management of the branch
Monitoring employee performance
Providing exceptional customer care & attending to customer queries and complaints.
Providing advice to customers
Financial analysis
Monitoring service delivery by asessing specific metrics.
Following up on deactivated & inert customer accounts
Coordinating continual improvement of overall performance.
overseeing the accounts and administration functions
Marketing Manager – Safeguard Group
Brand Management& Events Management.
Monthly newsletters and releases
Marketing Strategy formulation, implementation and review
Researching Opportunities for cross selling
Development & Implementation of Marketing Communication programmes
Managing Sales & Customer care staff
Marketing Manager– Radio Solutions (Pvt) LTD
Responsible for marketing strategy formulation and implementation for the organization in pursuit of marketing objectives and in line with set targets.
Development & Implementation of Marketing Communication plans(Advertising, Public Relations, Sponsorship)
Carrying out market research projects
Carrying out competitor analysis, customer satisfaction surveys and market share calculations.
Customer relationship & key account management.
Quality Assurance Manager / Management Representative– Radio Solutions (Pvt) LTD
Overseeing the implementation of the ISO9001:2008 & ISO9001:2015 Quality Management System.
Ensuring that systems and structures are put in place for effectively communicating the provisions and requirements of the Quality Management System to stakeholders.
Ensuring that the Quality Management System is regularly reviewed for effectiveness by coordinating regular and planned review meetings .
Coordinating continual improvement of overall performance.
Office Cashier/ Branch Supervisor/ Customer Services –OK Zimbabwe (PVT) LTD First Street Branch.
Referees
Mr. T. Chakamanga
Branch Manager – Safeguard Alarms Bulawayo
Thorngrove
Bulawayo.
Cell: +263-*********/ 077487293
Email: *********@*********.**.**
Mr T. Muchenje
General Manager - Business Ideas Consultancy
16 Renfew Road, Eastlea
Harare
Tel: 024-*-******/ 071*******
Email: *********@*************.**.**
Mr. G. Rusike
Executive Secretary – Marketers Association of Zimbabwe
Milton Park
HARARE
Cell: +263-*********
Email: *******@*****.**.**
Contact this candidate