DevOps

Contact

*****.******@*******.***

www.linkedin.com/in/enrique-

blanco-16916467 (LinkedIn)

Top Skills

Process Improvement

Business Analysis

Continuous Improvement

Languages

English (Native or Bilingual)

Certifications

Azure Serverless Computing

Enrique Blanco

DevOps Engineer at SMX USA

Mexico City Metropolitan Area

Summary

My goal is to utilize all my skills and abilities in pursuing company’s and department’s objectives. I’ve had the opportunity to work on both business and technical side of companies. I’ve performed on Sales organizations where deals need to get closed and goals must be achieved. Also, working for 6 years in the US for a Fortune 500 company allowed me to gain significant experience on the way businesses are conducted and the culture that makes the US world’s top economy. Likewise, leading Six Sigma projects as a Green Belt in both the US and Mexico gave me the chance to relate and work closely with several other areas like pricing, accounting, customer service, systems, HR, sales, and marketing. I’m looking forward for new projects and challenges that mean real advantages for the company and this way I can have a rewarding set of benefits. Experience

SMX USA

DevOps Engineer

September 2020 - Present (4 months)

México, Mexico

Main activities and responsibilities include:

* Azure DevOps branchig and repos administration

* Creating and completing Pull Request according to current process and requirements

* CI/CD automated build and release

* Support on infrastructure issues and requests

* Support on database requests

Muttual

Sr DevOps Engineer

June 2019 - September 2020 (1 year 4 months)

Cdmx

Responsibilities include DevOps tasks and troubleshooting and resolving most issues for our clients related (but not limited to): Page 1 of 6

- Administering Azure resources like Virtual Machines according to requirements, virtual networks, disks assignment and snapshots creation, storage accounts, databases both Azure and on/premises

- Administering and operating Visual Studio CI/CD release process for the different local environments

- Setting up and configuring different environments locally and for our customers using their local ServiceNow ticket system

- SMTP Mail issues

- Windows Server Services Issues

- Clients servers setup

- SaaS producs Support

- Working with Microsoft Office365

- Team Foundation Server – Governance and Setup

- Constantly learning and understanding new technologies NearShore Technology

Sr Software Engineer

March 2018 - June 2019 (1 year 4 months)

Mérida Area, Mexico

* Using current technologies like Angular 6, .NET Core 2.0, Visual Studio Team Services and SQL Server 2016

-Architect the systems and software that enables research, engineering, manufacturing, and business operations teams to work effectively and iterate rapidly.

-Lead and mentor colleagues by example, delivering high quality, maintainable code in concise, single-concern merge requests. You "walk the talk" with rigorous, respectful, learning-focused code reviews and thoughtfully engineered test coverage for long-term maintainability.

-With colleagues in Data Systems, triage incoming requests from our stakeholders and prioritize ongoing development as well as respond as needed to understand, mitigate, correct and prevent operational incidents. Softtek

Software Engineer

June 2014 - December 2017 (3 years 7 months)

Mexico City Area, Mexico

- Application of Lean methodologies to optimize ServiceNow tickets intake process

- Full stack development of web/desktop .NET and Java applications and web services (10+) per customer specifications

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- Active participation on software architecture definitions and methodologies

- Internal coordination/consulting of roll out, usage, and training of a digital software solution

- Quick and effecient adaptability on changes

Wipro

Support Engineer Level 2

July 2013 - January 2014 (7 months)

Cuautitlan Izcalli, Edo de Mexico

- Tier 2 analysis and customer support for Office Suite apps & Project Server

- Top and specialized training for issues and precise follow up

- Operational design based on CSR KPI.

- Coordination of RCA process involving corporate users, KAMs & tech teams.

- Reporting of monthly operational metrics & KPIs to Ops Manager Kenworth Mexicana

1 year 10 months

Sales Analyst

March 2012 - February 2013 (1 year)

San Luis Potosí Area, Mexico

To request and obtain, process, and produce strategic information for company’s sales force that allows identification and focusing towards better business opportunities. From previous analysis to issue recommendations on both low and high sales volume product lines that lead to adjustment on sales and marketing programs, margins and inventory management to improve customer network’s sales performance. To administer information and reports of national parts sales activity to clients and fleets. Sr Systems Analyst

May 2011 - April 2012 (1 year)

San Luis Potosí Area, Mexico

● 6Sigma Project development (8+ years)

● Creation of a Java for Windows platform application to support sales force on the field, customer service area, operations area and most internal departments.

● Participation as Power user on the definition, design, development and implementation of a strategy to upgrade data exchange with suppliers through the use of SOAP web services on Java (replacing EDI architecture)

● Main contact for local site standardization of pc’s OS, email system and access to our main frame.

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● Reduction of company’s expenses for $40,000 USD with the installation and use of a free emulator to access our main frame.

● Main contact for the RF system implementation in our distribution center which provided a 45% performance improvement, 50% error reduction on both receiving and picking processes.

PACCAR Parts

MDI Sr Inventory Analyst

October 2006 - April 2011 (4 years 7 months)

Renton, WA

- Responsible for maintaining an optimal and efficient inventory level for each one of our customers in Mexico, leading several projects to create tools to achieve this goal within the company

- Lead projects for creating tools and reports for our clients to help them manage obsolete and slow moving parts among several branches, to support customer’s promotions and scrapping as well as architecture advise on the creation of web applications, web services and reports for their entire purchasing, receiving and selling process

Paccar ITD

Customer Service Representative

May 2005 - October 2006 (1 year 6 months)

Renton, WA

- Responsible for training and tech support to customers and sales force on specialized configuration company's tool

- Responsible for support, training and issue solving on parts ordering system for customers in Canada, USA and LatinAmerica

- Active participation as main technical advisor with several customers on new networking and internal systems implementations

Kenworth Mexicana

16 years 9 months

Sr Systems Analyst

May 2000 - April 2005 (5 years)

San Luis Potosí Area, Mexico

- Responsible for supporting all aspects of company's dealer communications system software

- To provide technical support and advice on business software to company's Mexican customers

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- To supply technical support for all internal applications, main production system, telephonic system and desktop computers as LAN administrator

- To create strategic information for supporting business growth, issues resolution, customers and suppliers support

- Leader on several Six Sigma projects with savings over 100,000 USD annually

- Creation of a Visual Basic application to support sales force on the field, customer service area, operations area and most internal departments

- Main contact for local site standardization of pc’s OS, email system and access to our main frame

- Reduction of company’s expenses for $40,000 USD with the installation and use of a free emulator to access our mainframe

- Main contact for the RF system implementation in our distribution center which provided a 45% performance improvement, 50% error reduction on both receiving and picking processes

Systems Analyst

January 1998 - May 2000 (2 years 5 months)

Mexicali Area, Mexico

- Responsible for all software and hardware proper functioning including telephone system

- Responsible for providing tech support to the dealer's network on systems connectivity through the WAN as well as correct usage of th order processing system

- Implementation of network administration tools for better resources usage

- Creation of desktop application for faster and more efficient purchas orders generation

Computer Center Operator

August 1988 - December 1997 (9 years 5 months)

Mexicali Area, Mexico

- Responsible for all batch processing, backups and restores execution, reports printing for all departments in different platforms like HP 3000, HP Unix, Novell networks as well as telecommunications support

- In charge of handling and processing company's reports and files, including sensitive information at all levels

- Creation of several control tools for job execution, monitoring and exception handling with end users and development and support areas Education

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University of Phoenix

BS on Information Technology, Software Engineering · (2006 - 2009) Page 6 of 6

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