Kimber-Leigh Bennett

Experienced Account Manager seeking meaningful opportunity

Zebulon, NC 27597

adsshd@r.postjobfree.com

+1-919-***-****

Professional Summary

• Management of company's overall operations

• Proficient in SEO, SEM and overall digital marketing management

• Award-winning Sales & Marketing Professional

• Entrepreneurial-minded with a focus on owning results

• Leadership in C-level and Senior-level roles, training new hires and market management

• Focused on exceeding goals with a proven track record of results.

• Experienced selling to key B2B accounts including automotive, commercial, state and local government, university, healthcare, entertainment venues, hospitality and SMB clients.

• Excellent communication skills, creative with vision and attention to detail.

• Skilled in prospecting new business, research, discovery, presentations and demos, proposals, negotiating, closing, managing installation and implementation, client services, up-selling and general account maintenance and management.

• Proficient with SWOT analysis, SMART goals, Salesforce.com, Sugar CRM, Hubspot, MS Office, Adobe

• Experienced working with C-level executives, owners and other key decision makers within organizations.

• Goal oriented with hunter mentality, as well as a capable farmer.

• Experience with meeting tight deadlines and working in a team environment.

• Strong analytical and research skills with an eagerness to innovate and master new concepts.

• Team player who works well independently or as a team leader/manager.

• Exceptional customer service skills developed from world-class training and years of experience. Authorized to work in the US for any employer

Work Experience

Business Consultant

Chameleon Strategist - Wake Forest, NC

October 2014 to Present

Responsible for managing a company's overall operations. Including delegating and directing agendas, driving profitability, managing company organizational structure, strategy, and communicating with internal and external teams. Business consultant, publisher, web application developer and project management as marketing agency owner including social media marketing, digital marketing, advertising, training, staffing and research. Management of overall business execution. Skills Used

Market research, prospecting, discovery, presentation, event planning and execution, strategy planning, marketing, negotiation, closing, relationship building, strategic growth plans, leveraging market trends, interpreting feedback and setting expectations between operations and clients, CRM, organization, deadline management, MS Office, Adobe, partnership building, SMART goals, SWOT analysis Automotive Account Executive/Automotive Sales Manager The McClatchy Company - Raleigh, NC

2010 to 2014

Secured strong relationships with all levels of dealership personnel, including owners, general managers and advertising agencies to achieve

optimum results in all products including print, digital, direct marketing and mobile. Acquired new clients and maintain existing

relationships by consistently following up with assigned businesses and scheduling regular appointments and networking within the existing

client base. Provided customer support and service by reviewing all statistical data with the client and identifying weaknesses.

Communicated technical support and training needs with Product Support Fulfillment Specialists. Provided a high level of visibility during and after the sales process. Developed new automotive revenue streams and took an active role in creating new products and enhancing current products.

Achievements: Sales Person of the Year, Account Executive of the Year Account Executive

Asheville Citizen-Times - Asheville, NC

2008 to 2010

Primary responsibility was acquiring and maintaining advertising accounts for the Mountain News. Aggressively seeking new small to medium

size business relationships, while maintaining existing client-load. Selling a variety of products including daily, weekly and monthly print and enhance revenue with new and existing clients. Sales techniques include prospecting, lead generations, referrals, presentations, proposals and relationship building. Completing multiple sales presentations daily via in-person, phone and email communications. Provided effective and timely feedback, follow-up and correspondence with clients. Successfully worked with little or no supervision from home office. Achievements:

Continuously and consistently exceeded assigned territory sales goals. Achieved 25% over goal.

Received Retail Sales Person of the Month Superlative award. Sales Consultant

American Express - Greensboro, NC

2006 to 2008

Answered inbound customer service calls regarding OPEN business credit card accounts. Provided accurate and complete information to the customer concerning their account and credit card products, while adhering to metrics including sales, average call time, quality, excellence in card member experience and strict adherence to schedule. Safeguarded customer and corporate personal/private information to insure

no breech of secure information. Contributed to the teams success by developing contest incentives, and providing necessary communications to the team. Utilized multiple data interface applications. Achievements:

Regularly received certificates of excellence for complimentary calls from card members. Crown club recognition for zero errors in policy and procedures. Received multiple monthly prizes and bonuses for excellence in service and sales incentives. Education

Bachelor of Arts in History

University of North Carolina-Charlotte - Charlotte, NC 1999 to 2002

Associate in Liberal Studies

New River Community College - Dublin, VA

1996 to 1997

Diploma in Advanced studies

Carroll County High School - Hillsville, VA

1991 to 1994

Skills

• Office management

• Customer Service

• Microsoft Office

• Salesforce.com

• Relationship building

• Solution Sales

• Strategy planning

• Marketing

• Advertising

• Business Research

• Foreign language - Spanish, French

• Cold calling (10+ years)

• Research (10+ years)

• Prospecting (10+ years)

• Discovery (10+ years)

• Presentation Skills (10+ years)

• Event planning and execution (10+ years)

• Marketing and merchandising (10+ years)

• Negotiation Skills (10+ years)

• Closing (10+ years)

• Strategic growth planning (10+ years)

• Leveraging market trends (6 years)

• Deadline management (10+ years)

• Partnership building (10+ years)

• SMART goals (5 years)

• SWOT analysis (5 years)

• Business Consulting

• Technical Support

• Sales Management

• Digital Marketing

• Google Analytics

• WordPress

• Social Media Management

• Email Marketing

• Business Analysis

• HubSpot (5 years)

• Search Engine Optimization (SEO)

• Analytics

• Content Management

• Content Creation

• Google AdWords

• PPC Campaign Management

• SEM

• Blogging

• B2B Sales

• Facebook Advertising

• Leadership Experience (10+ years)

• Management Experience (10+ years)

• SEO

• Branding

• Content Marketing

• SEO Tools

• Web Design

• Content Development

• Marketing Automation

• Business Development

• Marketing/Advertising (10+ years)

• Proofreading

• Google Docs

• Google Suite

• Fundraising

• Market Research

• Web Development

• User Interface (UI)

• Copywriting

• SEO (5 years)

• Marketing, advertising and business development (10+ years)

• Sales- Account Executive; Account Manager

Awards

Sales Person of the Year

Account Executive of the Year

Top Revenue Gain

Certifications and Licenses

driver's license

Assessments

Verbal Communication — Expert

May 2020

Speaking clearly, correctly, and concisely

Full results: Expert

Social Media — Highly Proficient

May 2020

Creating content, communicating online, and building a brand's reputation. Full results: Highly Proficient

Teamwork: Interpersonal Skills — Expert

June 2020

Resolving disputes, solving team problems, and understanding nonverbal cues. Full results: Expert

Graphic Design — Highly Proficient

June 2020

Using graphic design techniques and producing visual media to communicate concepts. Full results: Highly Proficient

Marketing — Highly Proficient

February 2022

Understanding a target audience and how to best communicate with them Full results: Highly Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Publications

Neighbors of Heritage

September 2021

Publisher of Monthly community magazine.

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