Summary: Experienced in Quality Control and Machine Operation with over 10 years of experience in multiple industries. Excellent reputation for resolving problems, improving customer satisfaction, and driving overall operational improvements. Consistently saved costs while increasing profits. I was very eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of task by task and training in multiple skill level sets. Motivated to learn, grow and excel in multiple dedicated work areas. I am in search of a well yet sincere job possessing in-depth knowledge of treatment analysis and planning and individual and group counseling. Effective communicator and motivator comfortable diffusing stressful situations and managing various types of personalities. Team-oriented professional with every-year background assessing patients' emotional and mental health conditions. Multi-talented in Machine Operation, Quality Control, and technological uses motivated me consistently in reward for success in planning and operational improvements. Experience in policy development and staff management procedures positively impacting overall morale and productivity.

Skills:

• Scheduling appointments

• English

• Machinery

• Mathematics

• Meetings

• Office

• Press

• Quality

• Answering phones

ZELVOZ KOMPANIJA, SECRETARY TO THE VICE PRESIDENT 01/1992 to 01/1999 Zelvos Smederevo, Serbia

• This job consisted of many different office based tasks. • Prom scheduling appointments, coordination meetings, doing paperwork, answering phones and so on, • Being that it was the secretary position to the VP it was not just handed to me. • Rather earned by hard work, dedication, and persistence of succouring in previous positions at the same company. • Continually sought methods for improving daily operations, communications with clients, record keeping and data entry for increased efficiency. • Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files. • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance. • Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests, • Answered questions and addressed, resolved or escalated issues to management personnel to satisfy customers. SEAMSTRESS & MACHINE OPERATOR SAFEGUARD CORP, 05/2000-02/2008

At the Safeguard Corp —Covington, Kentucky • We produced life jackets, pillow casings, and other upholstery items. • Along with running a very large, high speed sewing machine - operated other press machines as well. • This gave me my first insight into large industrialized machine operations. • Maximized productivity by keeping detailed production records and identifying hold-ups. • Prevented materials waste by completing accurate measurements and precise 01. • Observed machine production to check operations and proactively adjust settings to maintain targets. • Hollowed sewing instructions and inspected quality of finished pieces to exceed customer expectations. • Tended m machines, troubleshoot malformations and completed basic repairs to keep equipment fully functional and well-maintained. • Verified quality of completed work against project specifications to assess conformance with targets.

Quality Control Inspector 02/2008/00 02/2014 ZEISS MANUFACTURING — Hebron, KY • 02/2008-02/2014

Here, along with almost every other large manufacturing company - there is a process where all products are inspected to ensure quality. • Before me, there are many other checkpoints to ensure everything 0 perfect. • I have the last look at our finished product. • There is a huge amount of responsibility on me to go over everything one last Wire, to catch who others miss, to look where others don't and do be an extension of our management. • To put an effort forth that is beyond what is asked of me, to ensure our companies name remains at roe top where we have worked very hard to get it. • Evaluated components and final products against quality standards and manufacturing specifications. • Performed visual inspections and nondestructive tests where appropriate, • Reported repeated steps to supervisors and other departments, collaborating to identify issue roots and rectify problems.

Atkins & Pearce 092014 to 06/2017 x Mk. - Covington, KY • 09/2014-06/2017

Maximized productivity by keeping detailed production records and identifying hold-ups. • Assessed equipment after each production run, performing preventive maintenance to keep machines Binning smoothly. • Dismantled machinery to access, remove and replace wom components and keep production within optimal toler.ces. • Set accurate feed rates, yarn preparing, candle wicking and trimming protocols to maintain efficient production and meet schedule demands. • Tended operating machinery to identify equipment malfunctions and locate sources of product defects. • Maintained equipment performance by completing routine maintenance actions such as lubricating and cleaning components. • Supervised preventive and corrective maintenance processes, resulting in new hires, training new employees, and suprevison. • Updated daily production logs with timely, accurate information, regularly informing m.agement of special incidents or non-conformance issues.

ABB Optical Group ABB - 10/201*-**-****

• Maintained an excellent attend.ce record, consistently arriving to work on time. • Resolved colliers and negotiated mutually beneficial agreements between parties. Drove operational improvements which resulted in savings and improved profit margins. • Devoted special emphasis to punctuality and worked to maintain outstanding attendance records, consistently arriving at work ready to start immediately. • Evaluated completed lenses to check compliance with customer specifications and accuracy against orders. • Maintained through records of customer information, prepared detailed work payments, processed insurance claims and collected balances from customers. • Monitored perforrname and generated reports detailing quality of product and defect rates.

Good Samaritan Hospital - Cincinnati, OH 09-201*-**-****

• Protected customers by washing and sanitizing dishes, glassware and silverware after each use. • Performed shift change tasks each day to keep store efficient and Rea. • Promoted customer loyalty by efficiently handling food and service complaints. • Packaged condiments for transponation to patients somas). • Prepared and maintained Mink stations throughout catering events. • Provided friendly, courteous service to create memorable moments for patients/guests. • Executed synchronized meal service simultaneously serving multiple guests/patients with speed and efficiency. • Cleaned and sanitized work stations to meet health department regulations. • Maintained a flexible work schedule including evenings, weekends and on-call to meet event needs. • Maintained clean, sanitized and well-organized food preparation zones.

Education and languages spoken fluently

TECHNICAL HIGH SCHOOL 00 SARAJEVO I was born and raised in Bosnia, there, the schooling system is different. Here in the United States, the high school learning system is filled with mathematics, social studies, computer classes, science and so on. Where I grew up, there were individual schools for each category. Preparing younger students for their career field at a younger age. I attended a Technical school. Here I learned how to operate computers, industrial machinery, computers that made machines operate and function.

Language(s): Bosnian, Serbian, Croatian, English, Partially Macedonian, etc.

Sincerely, Ankica Raskovic...

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