Entry Customer Data

Maryvelisse Cruz

Address - ***** Brownbridge Rd Covington, GA 30016

Contact - ****.******@*****.*** 254-***-****

CAREER OBJECTIVE

I am a self-starter who will make a valuable contribution as an employee. My military experience has taught me to be a disciplined professional, that’s detail orientated and works well under pressure. My seven years in the medical field have made a patient, compassionate person who can enhance the experience patients have when filling their prescriptions at your pharmacy.

§Proficiencies: MS Word

§Skills: Time management skills; Attention to detail; Following directions; Complete tasks on time; Independent thinker – requires minimal supervision

QUALIFICATIONS

Insurance Authorizations/Claims Third Party Billing Non-Sterile Compounding Knowledge of Brand / Generic Drugs Medical Terminology / RX Sig Codes Pharmacology Drug & Dosage Interaction Pharmaceutical Calculations Pharmacy Law & Ethics Supply & Inventory Data Entry Customer Service

EXPERIENCE

Walgreens – Covington, GA

Pharmacy Technician

Obtains and processes prescriptions from patients using pharmacy systems.

Resolves issues that customers may have and answers their questions to guarantee a positive customer experience.

Assists in pharmacy practices in accordance with federal and state laws as well as company policies under the supervision of the pharmacist.

Performs the duties assigned by the staff pharmacist/ manager, and the store manager, including utilizing pharmacy systems to entering patient and drug information, filling prescriptions by retrieving, ensuring that information is entered correctly, verifying that the medicine is correct, counting and pouring pharmaceutical drugs, and checking for possible interactions by utilizing pharmacy systems

Registers customers and administers both PCR/Rapid COVID-19 test and vaccinations in accordance with all state regulations

Altegra Health– Covington, GA

03/2018-03/2019

Field Reviewer

Retrieve information medical records from various medical offices in the east Atlanta area.

Review medical records for designated reports to send to Altegra office

Upload all assigned reports by end of business day

Family Practice and Urgent Care– Covington, GA

09/2016-01/2017

Medical Secretary

Prepare charts for daily appointments

Verified insurance through websites and phone calls

Answer phones, resolve problems and/or take messages

Scheduled, called and made appointments

Collected payments at the time of service and set up payment plans for overdue balances.

Alaska Heart and Vascular Institute– Anchorage, AK

05/2015-08/2016

Health Information Technician Externship/Practicum

Collect and verify relevant patient information, ensuring transcription of data into patient record was completed accurately and that medical records are filed following established procedures and regulations

Ensured effective utilization of information technology database

Entered, analyzed, and monitored data and records

Processed requests for Release of Confidential Information (ROI) ensuring consistent adherence to facility procedures and policies

Utilized software specific to the secure storage of Electronic Medical Records to capture pertinent patient information such as clinical notes, and demographics and documentation associated with patient accounts

Alaska Heart and Vascular Institute– Anchorage, AK

07/2012-05/2015

Medical Secretary

Answered telephones and directed calls to appropriate staff

Compiled and recorded medical charts, reports, or correspondence, using typewriter or personal computer

Greeted visitors, ascertained purpose of visit, and directed them to appropriate staff

Interviewed patients to complete documents, case histories, or forms, such as intake or insurance forms

Performed various clerical or administrative functions, such as ordering and maintaining an inventory of supplies

Received and routed messages or documents, such as laboratory results, to appropriate staff

Scheduled and confirmed patient diagnostic appointments, surgeries, or medical consultations

Operated office equipment, such as voice mail messaging systems, and used software applications to prepare reports, invoices, financial statements, letters, case histories, or medical records

Completed all Tricare authorizations prior to patients being seen for office visits or procedures.

Called Tricare when authorizations were delayed

United States Army– Fort Hood, TX

11/2000-11/2010

Automated Logistics Specialist

Delivered exceptional customer service

Front desk reception

Supervised and performed stock records and warehouse functions, including stock receipt, storage, distribution, and issue; maintained equipment records and parts

Inventoried, stocked, and received over 10 million dollars’ worth of equipment

Assisted and supported over 33 organizations regarding logistic questions and concerns

Maintained over 1500 authorized stockage listing

Drafted correspondence

EDUCATION

Ultimate Medical Academy Associate of Science in Health Sciences - Pharmacy Technician, 2019

Fully accredited, accelerated program providing instruction in key pharmaceutical techniques including preparing prescriptions, dispensing medication, maintaining written and computerized patient medication records, implementing billing and insurance processes and maintaining patient profiles. Program content develops students’ ability to work within sterile and non-sterile environments, perform pharmacy calculations, execute common compounding preparations and provide effective customer service. Graduates are equipped to obtain refill authorizations, transcribe doctor’s orders, perform quality management processes, implement security measures and practice inventory control in accordance with pharmacy regulatory standards and laws. Research, professional writing, critical thinking and communications skills are emphasized throughout the program.

Everest College Medical Administrative Assistant, 2011

Studied in a College atmosphere acquired Medical Administrative Skills while creating a friendly atmosphere with a positive attitude. HIPAA, maintaining patient records (manual and electronic), MS Excel, MS Word, Medical Terminology, Receiving and recording payments. >

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