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Customer Service Chef

Location:
Grand Rapids, MI
Posted:
September 29, 2022

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Resume:

Isaiah Martinez

Wyoming, MI *****

616-***-****

******************@*****.***

Professional Summary

Talented kitchen leader and team motivator successful at maintaining staff focus, efficiency and productivity in high-volume, fast-paced operations. Experienced with American and Italian cuisine, sourcing ingredients, controlling budgets and boosting restaurant profiles. Excellent customer service skills.

Highly motivated.

Hard working and reliable.

Management skills.

Skills

Budgeting and Cost Control

Team Leadership

Food Preparation and Safety

Food Spoilage Prevention

Kitchen equipment operation and maintenance

Sanitation guidelines

Made-to-order meals

Steady food flows

Problem-solving

Employee training and development

Hospitality service expertise

Effective communications

Equipment Maintenance

New hire training

Work History

June 2016 to Current

New Beginnings Restaurant Grandville, MI

Chef

Prepared meals from scratch using authentic, popular recipes to generate repeat business.

Planned promotional menu additions based on seasonal pricing and product availability.

Utilized proper cleaning techniques to sanitize counters and utensils used in preparation of raw meat, poultry, fish and eggs.

Checked freezer and refrigerator prior to each shift to verify correct temperatures.

Responded to dietary concerns and food allergies, creating dishes to meet customer needs and palates.

Properly handled and stored food to eliminate illness and prevent cross-contamination.

Monitored line processes to maintain consistency in quality, quantity and presentation.

Inventoried food, ingredient and supply stock to prepare and plan vendor orders.

Supervised and enhanced work of my team.

Oversaw grill, stove and oven and cleaned all equipment after every shift.

Prevented cross-contamination from utensils, surfaces and pans when cooking and plating meals for food allergy sufferers.

July 2015 to October 2018

Palermo Pizza Wyoming, MI

Chef

Properly handled and stored food to eliminate illness and prevent cross-contamination.

Implemented successful cross-marketing strategies such as food and wine pairings.

Monitored line processes to maintain consistency in quality, quantity and presentation.

Oversaw grill, stove and oven and cleaned all equipment after every shift.

Education

March 2020 Lee High School Wyoming, Mi.

High School Diploma



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