Customer Service Assistant
Resume:
Gabriala DiBella
*** **** ***** ****** *** *E New York New York 10031
***************@*****.***
Career Objective:
My career objective is to obtain a leadership position where I can maximize my excellent leadership, organizational and communication skills in an office environment which focuses on delighting and ultimately satisfying customers and clients. Skill Summary:
Excellent customer service
Outstanding oral and written communication
Excellent interpersonal skills,and ability to work well with others Accustomed to working in a fast paced environment
Acquired skills MS office
Professional experience:
All Metro Healthcare
September 2018- Present
Administrative Assistant
● Answer phones and greet visitors.
● Schedule appointments and maintain calendars.
● Schedule and coordinate staff and other meetings.
● Collate and distribute mail.
● Prepare communications, such as memos, emails, invoices, reports and other correspondence.
Stone Counseling and Medical Ctr
April 2014- August 2018
Customer Service Assistant Manager
● Provided excellent client/customer service
● Greeted clients upon arrival
● Updated and verified all insurance information
● Organized and maintained medical records
● Utilized medical software for computerized insurance billing, ICD/CPT coding
● Collected and post all co-pays, performed administrative duties
● Took inventory and ordered office supplies as needed Prime Integrative Healthcare
June 2000- February 2014
Customer Service Assistant Manager
● Provided excellent client/customer service
● Greeted clients upon arrival
● Updated and verified all insurance information
● Organized and maintained medical records
● Utilized medical software for computerized insurance billing, ICD/CPT coding
● Collected and post all co-pays, performed administrative duties
● Took inventory and ordered office supplies as needed
● Performed clerical duties, answered phone,email,fax and filing Delta Airlines
July 1997- June 2000
Reservation Sales Agent/ Call Center
● Executed Effective sales strategies to convert inquires into affirmative reservations
● Assisted clients with making flight reservations
● Providing complete and accurate information regarding schedules and flights
● Also completed special accommodations for people with any disabilities
● Record details of comments, complaints and action taking Education
Willam Taft High School
High School Diploma
Contact this candidate