Nurse Practitioner Customer Service

ANGELA FLOYD

**** ******** ****, *****, ** ***** · 985-***-****

******@*******.***

Goal-oriented Autonomous Nurse Practitioner with previous Hospitalist, Cardiology, Correctional and Primary Care experience provides clinical assessment and multicultural care to assigned patients. NP-C excels in customer service, productivity and is able to shift gears comfortably while seeing challenges as unique opportunities to provide optimal care. NP-C has proven ability to work collaboratively with other professionals and values the importance of teamwork, continuing education and professional development. Outstanding organization skills and ability to multi-task. Provider shows initiative, creativity, problem-solving ability, adaptability, and flexibility. NP has ability to work without direct supervision and practice autonomously. Also has ability to consistently present a friendly, welcoming, and professional public-facing appearance.

EXPERIENCE

08/2019 – 8/2022

CORRECTIONAL NURSE PRACTITIONER, Pinellas COunty Jail, Largo, FL

Originally with Pinellas County Sherriff office (08/2019-1/2022) but taken over by contract agency Naphcare (1/2022-8/2022 FULL TIME- 40 hours per week

Evaluate and treat inmates for acute and chronic health conditions.

Provide direct and indirect medical care to meet the physiological, psychological and emotional needs of the patients

Evaluate and assess inmates during routine sick call,

Identify patient health conditions and prescribe treatment based on diagnosis

Evaluate patients who have returned from off-site treatment

Admit and discharge patients from all units in the facility

Conduct rounds

Schedule and perform laboratory and diagnostic procedures

Complete annual physical examinations;

Respond to medical emergencies;

Conduct chronic clinic visits;

Perform minor surgical procedures within the scope of the license (Suturing, skin biopsy, debridement, I & D, etc).

Formulate a working diagnosis, develop and implement treatment plans

Attend monthly staff meetings

Provide afterhours call coverage as scheduled.

01/2018 – 7/2019

HOSPITALIST/ NOCTURNIST NURSE PRACTITIONER, Jackson Hospital, Montgomery, AL

FULL TIME- 40 hours per week HOSPITALIST/ NOCTURNIST WORKS A 7 ON AND 7 OFF SCHEDULE. DUTIES INCLUDE:

Sole in-house provider from 12 am-7am. Able to make independent decisions regarding patient care.

Admit any patient admitted to the hospitalist program

Respond to rapid responses as a member of the code team

Provide consultation services when requested

Coordinate direct admissions, when appropriate

Take night time phone call coverage for all hospitalists

Perform history and physical examinations, orders and evaluates appropriate diagnostic studies, and provides care to acute care medical patients.

Admitting patients, managing the daily care of inpatients including entering orders and progress note documentation, transferring and discharging patients.

Provide coordination of care including transitional care, interdisciplinary collaboration, patient family meetings and communication, and consultant management.

Utilize order sets and templates in accordance with facility guidelines.

In addition to direct patient care, the hospitalist conducts administrative and indirect patient care duties such as scheduling, committee participation, ongoing performance/quality chart reviews, teaching and mentoring, and patient safety/quality improvement work.

Participate in meetings and act in a leadership capacity in management of hospitalist positions when assigned.

Hospitalist contributes to formation of policies and procedures.

Demonstrates the knowledge and skills necessary to evaluate Veterans/Service members.

Demonstrate the knowledge of inpatient medical illness and acute patient care.

Evaluate Veterans/Service members based upon physical, psycho/social, cultural, safety and other factors.

06/2017 – 01/2018

CARDIOLOGY NURSE PRACTITIONER, Jackson Hospital and CLinic, Montgomery, AL

FUll TIme- 40 hours per week CARDIOLOGY NP WORKS AN 8:00 AM TO 5:00 PM CLINIC SCHEDULE, VARIABLE INPATIENT SCHEDULE.

Performs physical examinations as needed and monitors adult and geriatric cardiology & interventional cardiology patients in an inpatient and outpatient setting

Provide consultation services and inpatient rounding

Order, perform or interpret the results of diagnostic tests.

Analyze and interpret adult and geriatric patient’s histories, symptoms, physical findings or diagnostic information to develop appropriate diagnoses.

Develop treatment plans based on scientific rationale, standards of care and professional practice guidelines.

Diagnose or treat acute health care problems such as illnesses, infections and injuries.

Prescribe medications based on efficacy, safety, dosage and frequencies.

Counsel patients about drug regimen and possible side effects or interactions with other substances such as food supplements, over-the-counter (OTC) medications and herbal remedies.

Recommend interventions to modify behavior associated with health risks.

Educate patients about self-management of acute or chronic illnesses, tailoring instructions to patients' individual circumstances.

Collaborates with physician and staff as necessary to provide consistent care to patients and support to staff. Provide weekend rotational on call coverage, as needed

10/2016 – 06/2017

PRIMARY CARE NURSE PRACTITIONER/ CHIEF MEDICAL DIRECTOR ASSISTANT, Rural Health medical program, Selma, AL. FUll TIme 40 Hours Per WEek

Supervise Registered Nurses, Licensed Practical Nurses and Nurses Aides.

Write policy as needed.

As CMA, duties include taking on student training opportunities, mentoring nursing staff, attending provider meetings, assisting with chart audits, evaluating clinical trials and studies.

Order, perform or interpret the results of diagnostic tests for pediatric, adult and geriatric patients.

Analyze and interpret pediatric, adult and geriatric patient’s histories, symptoms, physical findings or diagnostic information to develop appropriate diagnoses.

Develop treatment plans based on scientific rationale, standards of care and professional practice guidelines.

Diagnose or treat acute health care problems such as illnesses, infections and injuries.

Prescribe medications based on efficacy, safety, dosage and frequencies.

Counsel patients about drug regimen and possible side effects or interactions with other substances such as food supplements, over-the-counter (OTC) medications and herbal remedies.

Recommend interventions to modify behavior associated with health risks.

Educate patients about self-management of acute or chronic illnesses, tailoring instructions to patients' individual circumstances.

Provide urgent care services not limited to: incision and drainage, suturing, first aid, casting, splinting, wound care, etc.

Consult Hospice Services as needed.

11/2014 – 8/2016

ICU REGISTERED NURSE (CHARGE NURSE) CONNALLY MEMORIAL MEDICAL CENTER (CMMC), FLORESVILLE, TX

PART TIME 30 HOURS PER WEEK

RN was designated as Charge Nurse throughout time at CMMC and performed extra duties as assigned including supervising LVNs and ancillary staff.

RN frequently floated to other areas of the hospital such as Med/Surg and Telemetry and was directly responsible to designated manager in the assigned area.

Demonstrates integration of bio-psychological concepts, cognitive skills, and technically competent practice in providing care to patients with basic or complex needs.

Responsible and accountable for the provision of direct patient care and for the delivery of quality nursing care to a culturally diverse veteran patient population.

Possesses knowledge and skills to effectively apply all aspects of the nursing process within a collaborative, interdisciplinary practice setting.

Demonstrate knowledge and skills necessary to provide care appropriate to age related needs of patients served in the assigned area of practice. The knowledge includes understanding changes associated with aging and principles of growth and development relevant to the adult and geriatric population.

Possess the ability to communicate and interact appropriately and courteously with all internal and external customers.

Maintain confidentiality of electronic, written, and/or verbal patient/employee information.

Demonstrate working practices that include adherence to infection control standards and the safe use and operation of equipment.

Assesses, plans, implements and evaluates care based on age-specific components.

Provides care in a safe and cost-effective manner.

Coordinate with hospice services per physician orders.

EDUCATION

JUNE 2016

MASTER OF SCIENCE IN NURSING, UniverSITY OF TEXAS HEALTH SCIENCE CENTER

Summa Cum Laude

MAY 2014

BACHELOR OF SCIENCE IN NURSING, UniverSITY OF TEXAS HEALTH SCIENCE CENTER

Magna Cum Laude

MAY 2006

BACHELOR OF SCIENCE IN SOCIOLOGY, Southern University, louisiana

Cum Laude

CERTIFICATIONS/LICENSES

Autonomous Advanced Registered Nurse Practitioner, FL, expires 2024

AANP Certification- Family Nurse Practitioner, expires 2025

Basic Lifesaving Skills, expires 2023

ACLS, expires 2023

Unrestricted DEA

DEA-X

PROFESSIONAL ORGANIZATIONS

American Academy of Nurse Practitioners (AANP)

REFERENCES

John McIntosh, APRN, 727-***-****

Tom Carroll, APRN, Director of Nursing, 727-***-****

Kevin Kyle, MD, 727-***-****

Sally Follett, APRN, 727-***-****

Contact this candidate