Warehouse Associate Customer Service
Resume:
Mary Jane Fuqua
***************@*****.***
Bethlehem, Ga. 30620
OBJECTIVE:
To find an opportunity that utilizes my diverse work experience and skills to assist in meeting your company’s immediate needs and long-term objectives.
SUMMARY/SKILLS:
•Hard worker with great work ethic, ability to perform under pressure, dependable team worker, active listener, ability to accept and learn from criticism.
•Excellent communication skills, verbal and written, great problem solving skills and conflict resolution, creative, critical thinker.
•Ability to work entire shifts walking, squatting, bending, twisting, turning, pushing, pulling and lifting up to 50lbs with no difficulty or assistance.
•Exhibits great leadership skills with the ability to take initiative, follow directions and learn quickly, requires minimal supervision.
•Exceptional customer service skills, time management, detail oriented, documentation and organization skills
•Proficient in Microsoft Office: Word, Excel, Outlook and PowerPoint, excellent telephone and computer skills, ability to multi-task while maintaining careful attention to detail.
EXPERIENCE:
Amazon Warehouse (Integrity Staffing Services)
Sep.2019-Feb.2020. Braselton, Ga.
Warehouse Associate
●Experience in both inbound and outbound departments.
●Receive, unload and perform 6-sided check for any damage on all incoming inventory, stow in appropriate place, while keeping thorough and detailed records of each item and its placement.
●Drove an order picker to locate and "pick " the customers order from the correct aisle(100-200) and row(A-U).
●"Pack" order in appropriate sized box after performing another 6-sided check, seal it thoroughly with tape, affix proper labels and send it with outbound mail.
KAM Towing
Mar.2015-Sep.2015. Snellville, Ga.
Dispatcher
•Utilized CAD program to dispatch and supervise drivers, plan best route and track vehicles for over 10 drivers at a time.
•Answer high number of incoming calls from AAA to recieve and document all necessary information about the caller.
•Scheduled and dispatched roadside assistance calls based on caller locations and driver availability.
•Monitored dispatch board and adjusted call priorities based on caller needs.
•Kept accurate and updated records of calls in physical and electronic databases.
Gulf Coast Maids
Aug.2011-Jan.2012. Santa Fe, Texas
Housekeeper
•Provided detailed and timely cleaning services while working in a fast-paced environment with multiple interruptions.
•Completed cleaning tasks while spending the majority of the day walking, twisting, bending, pushing and kneeling to get the job done.
•Performed basic cleaning tasks by polishing furniture, replacing trash bags, cleaning bathroom and kitchen surfaces and floors, windows and laundry as necessary.
•Interacted pleasantly with clients when performing duties, which improved customer retention.
Dr. Phil's HVAC
June2006-Jan.2010. Lawrenceville, Ga.
Secretary
•Received and routed incoming calls and correspondence to promote timely communication.
•Kept technicians up to date on changing business information by documenting meetings, tracking documentation and collecting team data.
•Establish clear and consistent administrative procedures to minimize errors and avoidable delays.
•Managed and anticipated clerical needs of company employees, including copying, faxing and file management.
•Assisted with administrative tasks, including filing, answering phones and scheduling appointments.
EDUCATION:
Gwinnett Technical College 2015
High School Diploma 2002
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