Cheryl Purvis

Receptionist/Customer Service

Marion, IN 46953

adss71@r.postjobfree.com

765-***-****

I have spent over 20 years in customer service. I have years of experience in data entry as well. I also have experience in filing, cash register, stocking, and cleaning. I love to be with people. Authorized to work in the US for any employer

Work Experience

Self Employed

Work From Home Now LLC - Las Vegas, NV

June 2021 to May 2022

CSR Remote for QuickBooks Time where I answered phones and helped customers with questions concerning their programming issues. Promoted to a Tier 2 Support position where I helped CSR's searching for the correct answers for customers and contacted upper support when necessary. Promoted to CSR Call Evaluation where I listened to calls and evaluated those calls based on quality standards and submitted to CSR and their supervisors. QuickBooks Time program shutdown in May of 2022. Did not qualify for transfer to other program.

Cashier/Sales Associate

Mac's Convience Stores Inc.

July 2019 to July 2020

Customer service, store stocking, store cleaning, training of new cashiers, and food prep. Education

Associate in Medical Billing & Coding

Ultimate Medical Academy-Clearwater - Clearwater, FL May 2022 to Present

Associate in Accounting

Indiana Business College - Marion, IN

June 1990 to June 1992

Skills

• Cash Handling

• POS

• Cashiering

• Microsoft Word

• Food Preparation

• Sales

• General Ledger Accounting

• Accounting

• Tax Experience

• QuickBooks

• Bookkeeping

• ICD-10

• Computer literacy

• Computer skills

• CPT coding

• Medical Coding

• Medical Billing

• Bank Reconciliation

Awards

Dean's List

September 2022

All A's after completing first 5 courses at UMA

Assessments

Retail Customer Service — Proficient

August 2020

Comprehending and responding to retail customer needs. Full results: Proficient

Retail Skills: Shelf Stocking — Proficient

August 2020

Receiving and storing merchandise or product.

Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.