Csr Remote Medical Billing
Resume:
Cheryl Purvis
Receptionist/Customer Service
Marion, IN 46953
*************@*****.***
I have spent over 20 years in customer service. I have years of experience in data entry as well. I also have experience in filing, cash register, stocking, and cleaning. I love to be with people. Authorized to work in the US for any employer
Work Experience
Self Employed
Work From Home Now LLC - Las Vegas, NV
June 2021 to May 2022
CSR Remote for QuickBooks Time where I answered phones and helped customers with questions concerning their programming issues. Promoted to a Tier 2 Support position where I helped CSR's searching for the correct answers for customers and contacted upper support when necessary. Promoted to CSR Call Evaluation where I listened to calls and evaluated those calls based on quality standards and submitted to CSR and their supervisors. QuickBooks Time program shutdown in May of 2022. Did not qualify for transfer to other program.
Cashier/Sales Associate
Mac's Convience Stores Inc.
July 2019 to July 2020
Customer service, store stocking, store cleaning, training of new cashiers, and food prep. Education
Associate in Medical Billing & Coding
Ultimate Medical Academy-Clearwater - Clearwater, FL May 2022 to Present
Associate in Accounting
Indiana Business College - Marion, IN
June 1990 to June 1992
Skills
• Cash Handling
• POS
• Cashiering
• Microsoft Word
• Food Preparation
• Sales
• General Ledger Accounting
• Accounting
• Tax Experience
• QuickBooks
• Bookkeeping
• ICD-10
• Computer literacy
• Computer skills
• CPT coding
• Medical Coding
• Medical Billing
• Bank Reconciliation
Awards
Dean's List
September 2022
All A's after completing first 5 courses at UMA
Assessments
Retail Customer Service — Proficient
August 2020
Comprehending and responding to retail customer needs. Full results: Proficient
Retail Skills: Shelf Stocking — Proficient
August 2020
Receiving and storing merchandise or product.
Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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