Customer Service Sales Associate

MARILIANA L. PEREZ ORTIZ

Calle Barbosa #***, Bo. Coquí, Aguirre P.R. 787-***-**** *********.*****@***.***

EDUCATION

HISPANIC STUDIES 2021 THE UNIVERSITY OF PUERTO RICO - CAYEY

•Bachelor’s degree in Hispanic Studies, Specialization in Arts of Hispanic Studies.

•Graduation July 2021.

•Related coursework: Analysis of texts, essays, poems, and novels from all literary movements.

HIGH SCHOOL DIPLOMA 2015 ESCUELA SUPERIOR CARLOS COLON BURGOS – SALINAS

• High School Diploma

• Graduation May 2015.

WORK EXPERIENCE

CASHIER AND STORE ASSISTANT PUMA GAS STATION, SALINAS, P.R. FEBRUARY 2022

•Handling cash register.

•Customer service.

•Handling lottery machine.

•Receiving merchandise and fuel.

FOH CASHIER SALES ASSOCIATE BURLINGTON, CAGUAS, P.R. OCTOBER 2021 (SEASONAL JOB)

•Handling cash register.

•Customer service.

•Answering phone calls.

•Distribution of merchandise to the sales floor.

SCANNING CLERCK SUPERMERCADOS ECONO, SALINAS, P.R. MAY 2021-AUGUST 2021

•Managements of technical equipment for product labeling.

•Managements of programs such as Excel, Plum, and Multi-business.

•Handling the phone.

CASHIER SUPERMERCADOS ECONO, CAYEY, P.R. DECEMBER 2017-MAY 2021

•Handling cash register.

•Handling big amount of cash, ATH and checks.

•Customer service.

CASHIER AND STORE ASSISTANT RJ PRINTING, SALINAS, P.R. JUNE 2015 (SUMMER JOB)

•Handling cash register.

•Handling the photocopier, fax, and phone.

•Handling the shirt iron.

•Customer service.

•Design, duplication, and lamination of documents such as flyers, business cards, framed, etc.

EXTRA ACADEMIC CLASSES

KEYBOARDING LEARNING AND ITS APPLICATIONS 3 CREDITS

•Knowledge of the keyboard.

•Streamlined keyboard handling.

•Practice in creating official documents such as memos and letters.

WEB PAGES, INTERNET & TELECOMUNICATIONS

•Knowledge of the history and management of telecommunications.

•Creation and management of websites and blogs.

HISPANIC LINGUISTIC

•Knowledge of the history of Spanish Linguistics.

•Knowledge of writing systems.

STYLISTICS

•Knowledge and application of writing.

•Study, analysis, and application of grammar.

ACTIVITIES & AWARDS

LITERARY CONTEST DEPARTMENT OF HISPANIC STUDIES AT UPR CAYEY APRIL 2021

•Honorific mention in Poetry

•Poem: Restos

CAPSTONE COURSE RESEARCH SPRING SEMESTER 2019-2020

• Research of Cultism and Culturalism in the literature of Francisco de Quevedo.

SKILLS & ABILITIES

MANAGEMENT

•Dependable, flexible, and quick learner.

•Excellent time distribution.

•Typing speed over 38 words per minute.

•Great problem-solving in verbal/nonverbal communication.

COMMUNICATION

•Bilingual, fluent speaking and writing in Spanish and English.

•Excellent communication skills.

LEADERSHIP

•Great initiative.

•Great at teamwork and handling groups.

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