Pamela Hayes
Brighton, TN *****
**********@*****.***
To obtain a position where I can utilize my skills and experience Work Experience
Store Leader
Bargain Hunt - Bartlett, TN
August 2021 to Present
• Managed a staff of 15 to 20 employees
• Managed daily operations, administrative duties, scheduling, and sales
• Interviewed, hired, trained, and supervised new team members
• Managed employees' and all time off, vacation and sick leave requests
• Performed official money count every shift, day and night
• Coordinated schedules and assigned All members of my staff shifts
• Ensured consistent store productivity and metrics that increased sales and profitability
• Demonstrated excellent people skills in both client and employee relationships Asset Protection Manager
Wal-Mart - Oakland, TN
August 2009 to August 2021
• Asset Protection Monitor facility for product shrinkage, safety hazards and security risks, apprehend and prosecute shoplifters. Detect, deter, investigate, and resolve violations of company policies and criminal activity. Coordinate and complete investigations, case reports, and court room testimonies. Complete staffing plans, schedules, hire associates when necessary,, oversee all training and development of associates. Review monthly chargeback reports making sure store is not incurring unnecessary expenses.. Audit donations and disposals for accuracy. Manage inventory flow, improve on hand accuracy,, while reducing freight flow,focus on availability for the customers. Ensure compliance of company policies, procedures, safety meetings, and hazwaste management, and environmental records keeping, while maintaining a uniquely positive experience for customers and associates. Purchasing Coordinator
Enpointe Technologies - Ontario, CA
December 1999 to September 2000
Provided updated status information on open 3rd party orders for assigned vendors including, but not limited to, product serial number, shipment tracking number, and date shipped, confirm receipt of overnight orders, interface and communicate with EnPointe's Accounts Payable and sales staff as well as customers if necessary to reconcile accounts. Utilized En Pointe's computer system to verify product prices. Communicated with Configuration staff to schedule rollouts. Experienced in using computer programs and working with spreadsheets. Responsible for daily reports for major vendors. Processed status reports as required. Attended Company training, meetings, or other job-related documentation
(paper or electronic) in an accurate and timely fashion. Conducted and managed business in accordance with the Company's policies and procedures. Maintained professional presentations with both written/ oral communication skills. Operated various office equipment, including copy machine, fax machine, calculator, postage meter machine, multi-line phone, typewriter, and computer. Security Manager
Allied Security - Orange, CA
July 1998 to December 1999
Established policies and procedures to maintain and secure multi-million dollar inventory. Maintained all on-site Human Resources responsibilities including, payroll, scheduling and training employees. Implemented security plans including camera angels and coverage. Familiar using a computer to perform duties. Guarded property against fire, theft, vandalism and illegal entry. Sheriff's Officer
Sheriff's Department - Santa Ana, CA
September 1994 to July 1998
Experienced in working a maximum-security jail. Transporting inmates to scheduled court dates. Supervising all inmate movement throughout the facility, supervise inmate work crews. Sort, search and deliver incoming and outgoing mail. Taught and certified all Sheriff's Department personnel in first-aid and CPR.
Education
Associate in Science (AS) in Fire Science
Orange Coast College - Costa Mesa, CA
1988 to 1990
College Degree in Cosmetology
Golden west college - Huntington Beach, CA
Skills
• Business Management (10+ years)
• Merchandising
• Purchasing
• Accounts Payable
• Accounts Receivable
• Merchandising
• Microsoft Office
• Account Reconciliation
• Balance Sheet Reconciliation
• General Ledger Accounting
• CCTV
• Security
• Interviewing
• Auditing
• Leadership
• Retail management
• Financial Report Writing
• Bank Reconciliation
• Journal Entries
• Forecasting
• Payroll
• Store Management Experience
• Financial Analysis
Certifications and Licenses
Wicklander-Zulawski certification
Present
Investigation and interrogation interviews
Additional Information
Computer skills x Excel x Word x Microsoft Outlook x S.A.P.