Mussa Djuma
**.**********@*****.***
EDUCATION
Business administration
National Louis UNIVERSITY, Chicago, Illinois
July
2022
PROFESSIONAL SUMMARY
Social media manager with 4+ years of experience creating, implementing, and optimizing social media strategy for companies. Relentlessly focused on generating new revenue through the use of social media.
EXPERIENCE
Social Media Manager
Eli's Cheesecake Chicago, IL
April 2019 - November
2020
● Manage the day-to-day publishing across Eli's Cheesecake's social media channels including Twitter, Linked, Facebook and Instagram
● Worked closely with the director of marketing to optimize the content calendar across all platforms to coincide with new marketing and product launches
● Maximize engagement, influence and reach across all social media channels
● Identify and participate in online communities that reflect Eli's Cheesecake's expertise and service offerings
● Bring enthusiasm and energy to all social media and content activities
● Commission, edit and publish content including photos, videos, images, etc
● Moderated user content to ensure all engagement with our brand was appropriate and amplified our message
● Resolve any issues that arise in Eli's Cheesecake's social communities CEO May 2017
- Present
Moyony Chicago, Illinois
● Create and own the go-to-market strategy for Moyony services by setting clear objectives and goals, researching and defining target audiences
● Develop tailored marketing approaches catered to target audiences
● Build strategic multi-channel marketing processes to meet a variety of needs, including branding, digital, and direct response
Restaurant store Manager
Pizza Hut Chicago, Illinois
February 2016 - April
2018
● Evaluated employee performance, set goals, and developed improvement plans.
● Maintained operational efficiency with proactive oversight and corrections.
● Interviewed, hired, and trained new staff members.
● Solicited information from administrative staff, executive leadership, and other managers to make informed decisions regarding operational changes. SKILLS
● Instagram, Twitter,
Facebook, Pinterest,
YouTube
● Google Docs,
Google Sheets
● SEO
● Data analytics ● Highly collaborative
with strong communication
skills
● Ability to work
effectively within a team
environment and under
pressure
● Excellent
copywriting skills are
essential
● communication,
listening, negotiation and
problem-solving.
● Ability to clearly
articulate ideas to line
manager and other
non-graphical team
members
● The creation and
production of sized
artwork for use across all
channels and mediums.
This includes,