Mussa Djuma

312-***-****,

adss5c@r.postjobfree.com

EDUCATION

Business administration

National Louis UNIVERSITY, Chicago, Illinois

July

2022

PROFESSIONAL SUMMARY

Social media manager with 4+ years of experience creating, implementing, and optimizing social media strategy for companies. Relentlessly focused on generating new revenue through the use of social media.

EXPERIENCE

Social Media Manager

Eli's Cheesecake Chicago, IL

April 2019 - November

2020

● Manage the day-to-day publishing across Eli's Cheesecake's social media channels including Twitter, Linked, Facebook and Instagram

● Worked closely with the director of marketing to optimize the content calendar across all platforms to coincide with new marketing and product launches

● Maximize engagement, influence and reach across all social media channels

● Identify and participate in online communities that reflect Eli's Cheesecake's expertise and service offerings

● Bring enthusiasm and energy to all social media and content activities

● Commission, edit and publish content including photos, videos, images, etc

● Moderated user content to ensure all engagement with our brand was appropriate and amplified our message

● Resolve any issues that arise in Eli's Cheesecake's social communities CEO May 2017

- Present

Moyony Chicago, Illinois

● Create and own the go-to-market strategy for Moyony services by setting clear objectives and goals, researching and defining target audiences

● Develop tailored marketing approaches catered to target audiences

● Build strategic multi-channel marketing processes to meet a variety of needs, including branding, digital, and direct response

Restaurant store Manager

Pizza Hut Chicago, Illinois

February 2016 - April

2018

● Evaluated employee performance, set goals, and developed improvement plans.

● Maintained operational efficiency with proactive oversight and corrections.

● Interviewed, hired, and trained new staff members.

● Solicited information from administrative staff, executive leadership, and other managers to make informed decisions regarding operational changes. SKILLS

● Instagram, Twitter,

Facebook, Pinterest,

YouTube

● Google Docs,

Google Sheets

● SEO

● Data analytics ● Highly collaborative

with strong communication

skills

● Ability to work

effectively within a team

environment and under

pressure

● Excellent

copywriting skills are

essential

● communication,

listening, negotiation and

problem-solving.

● Ability to clearly

articulate ideas to line

manager and other

non-graphical team

members

● The creation and

production of sized

artwork for use across all

channels and mediums.

This includes,

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