Dental Assistant Data Entry

Customer Service Manager

Enthusiastic, bilingual Client Services Manager poised to contribute strong communication, organizational skills and 12 years experience to your organization – pursuing a career with the opportunity for professional advancement and personal growth

Personal Info

Address:

1935 McQuaid Drive

Experience Baton Rouge LA 70810

11/2018 Dispatcher/ Point of Contact Mexican Carriers (Translator) Present Liquid Transport Companies

- Responsible for communicating with Mexican Carriers

-Creating and managing storage and trailer tracking spreadsheets

- Keep up with last contained product on trailers

-Data entry on orders, spreadsheets managing products and equipment

-Other clerical duties such as filing and telephones 11/2011 - Network Sales Manager Phone:

05/2018 National Mail-It - Shreveport, LA 318-***-****

- Supervisor/manager to multiple employees

- Built and maintained relationships with a network of industry partners, acting as cross-sell administrator for both internal and external sales forces

Email:

*********@*****.***

- Directed the execution of inbound and outbound marketing program orders, managing all verification, tracking and billing roles, including aging and collections

Languages

Spanish

- Managed company mail profiles and all communications, both internally, regarding all changes and adjustments

Fluent

- Translating for Human Resources and Clients (Spanish) English 05/2009 - Customer Service Representative (Network) Fluent 11/2011 National Mail-It - Shreveport, LA

- Answered multiple-line switchboard, directed calls Skills

- Was responsible for order entry, print tracking and worked with various contacts to ensure client mail campaigns were executed smoothly and issues were resolved in a fast-paced, time sensitive environment

Communication

Verbal and Written

- Translating for Human Resources and Clients (Spanish) Expert Email Management

12/2008- Dental Assistant

04/2009 Dr. S. Platt and Dr. D. Kidder DDS - Baton Rouge, Louisiana Expert

- Helped prepare patients for upcoming treatments, providing information regarding treatments, follow-up care and answering any questions

Organization

and Records Management

- Assisted Dentist and Dental Hygienist with procedures and routine hygiene

Expert

Web Research

- Sterilized and prepared all instruments

Expert

03/2006 - Bookkeeper - Receptionist Proofreading and Editing 12/2008 Transfinancial Companies, Inc. - Baton Rouge, Louisiana

- Answered multiple-line switchboard, directed calls Intermediate/Expert

- Responsible for all office AR and AP processing Microsoft Excel

- Set up and managed garnishments, legal fees and collection services for client base

Intermediate

- Translating for Spanish speaking clients (Spanish) Microsoft Outlook

- Managed office supply inventory and orders

Intermediate/Expert

Education Intuit Quickbooks

07/2008 - Delta College of Arts and Technology Intermediate 12/2008 Dental Assistant Certification

References

05/2003 Christa McAuliffe Adult Education Available Upon Request GED

Contact this candidate