Patrice Alexander

**** ******** ** #*

Southaven Ms. 38671

901-***-****

adsrzu@r.postjobfree.com

OBJECTIVE: To obtain a career within the Internal Revenue Service that will give me the opportunity to work in a dynamic organization that will add to my professional development.

WORK Experience

FedEx Smart Post – Southaven MS. Parcel Assistant (07/23/2021 – Present)

Team Lead

oExceeded production expectations

oCoached my team to build morale

oScanning and printing

oAnalyzed labels

oDiligent in following instructions

oTroubleshoot problems with machines or other tools use and provided support in a manner that minimizes interruptions

oScanning items into the computer one by one entering specific data for each item

Days Inn-Southaven MS (01/11/2021-07/14/2021)

Front Desk Attendant

oEffective communication orally with all levels of management

oCompleting paperwork accurately

oAnswering phones

oCheck in customers using computer programs and equipment and provide guests with directions to their room

oProtected confidentiality and respect to all customers

oHandle and resolve any guest complaints

oSchedule transportation for guests

oFollow company procedures and policies

oDaily use of cash register and computers

Olive Grove Terrace-Olive Branch MS (08/18/2020-01/05/2021)

Assistant Senior-PCA

oData entry

oMaking sure client information stays confidential

oAnswering multiple phone calls professionally

oBookkeeping and filing documents

oAbility to type 35 wpm

oReporting information to supervisor when needed

oMaking outbound calls when needed to follow up with clients

oConducted observations to complete paperwork

Skills

oActive listening

oGood Communication

oProficient in Computer p

oCustomer service

oInterpersonal skills

oLeadership

oManagement

oProblem-solving

oTeamwork skills

oOrganization skills

Education

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