Customer Service Representative

Gabrielle Johnson

**** ****** ** *******, ** ****8 901-***-**** ************@*****.***

Objective

Obtain a job as a customer service representative where I can use my exceptional interpersonal and communication skills to resolve customer issues and foster a positive relationship between the customers and the company.

Education

Hamilton High School 2002- 2005

Memphis, TN 38108

Continental Academy 2005-2006

Miramar, FL 33025

EXPERIENCE

CUSTOMER SERVICE REP ALLEN BROOK NURSING & REHAB [2007] – [2009]

·As a customer service representative, I helped customers with complaints and questions, gave customers information about products and services, taking orders, and processing returns. By helping customers understand the product and answering questions about their reservations, they are sometimes seen as having a role in sales.

CAR LOAN PROCESSOR REP DEALER TRACK [2009] – [2013]

·Gathering information for the loan application

·Evaluating credit histories for applications

·Collecting data from clients such as their assets, salaries, debts and employment status to fill in information for the loan application

·Researching and correcting mistakes in applications for clients

·Reviewing file documentation for missing or erroneous information

·Meeting loan deadlines

·Assisting Loan Officer with requests and tasks needed to complete and process applications.

Customer Service Rep Ashton Place Nursing Home & Rehab [2013] - [2018]

·Documenting data relating to patient care, including assessment results, intervening, medications, patient response, and treatment records.

Call Center Rep Disney Call Center [ 2018] - [CURRENT]

·Took phone orders

·Provided advanced communication, problem solving, and product knowledge skills as a customer service rep.

Skills & Abilities

COMMUNICATION

·15+ years Customer Service Rep

·Experienced in various data bases

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