Front Desk Customer Service

JP Johniece Pridgen Adams

Central Islip, NY ***** 631-***-**** **********@*****.***

PROFESSIONAL

SUMMARY

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Seeking full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. SKILLS Written Communication

Adaptability

Good listening skills

Responsible

Cash Register Operations

Inventory Stocking

Payment Processing

Cash Handling

Adaptable and Flexible

Team Leadership

WORK HISTORY MEDICAL LOGISTICS 08/2020 to CURRENT

US Air Force Westhampton Beach, NY

Monitored inventory storage locations to guarantee safe and efficient movement of materials for stocking and issuing.

Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.

Improved operations through consistent hard work and dedication. RENTAL AGENT 08/2018 to 08/2020

Avis Budget Group Ronkonkoma, NY

Greeted customers with enthusiasm, offered to take orders and fulfilled each quickly and correctly.

Managed multiple tasks in high-volume environment. Resolved customer disputes to maintain positive relationships and increase customer base.

SALES REPRESENTATIVE 12/2018 to 02/2019

Yogibo Bean Bags Smithtown, NY

Trained and mentored new sales representatives.

Tailored sales approaches and techniques to specific client needs to increase marketing effectiveness.

Retained excellent client satisfaction ratings through outstanding service delivery.

CASHIER TEAM LEAD 10/2017 to 08/2018

Dunkin' Donuts Islip Terrace, NY

Quickly and accurately counted drawers at start and end of each shift. Performed store opening, closing and shift-change actions and kept accurate shift-change logs.

Resolved escalated customer disputes with special actions such as discounts.

Restocked and organized merchandise in front lanes. Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.

Received and processed customer payments.

Processed cash and credit purchases or refunds.

EDUCATION Bachelor of Science Pre-Medicine

Hofstra University, Hempstead, NY

High School Diploma 05/2015

Penn Foster Career School, Scranton, PA

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