BSN:
Nursing
Weber State University
Ogden, UT
*************@***.***
Hemet, CA 92545
Skills
• Decision Making
• Time Management
• Critical Thinking
Verbal and Written
Communication
•
• Patient Advocacy
• Problem Resolution
• Patient Care Assessment
• Problem Identification
• HIPAA Guidelines
Instructional Material
Development
•
Education And Training
Detail-oriented retired registered nurse passionate about facilitating excellent patient care. Adept at designing and implementing policies and procedures. Motivated team builder and supervisor focused on driving team collaboration. State Of Utah, Department Of Health Health - Healthcare Coordinator Salt Lake City, UT
07/2010 - 07/2020
Gina Denning
Summary
Experience
Followed organizational guidelines to assure compliance with HIPAA and patient confidentiality standards.
•
Processed confidential, patient paperwork with accuracy and deference to patient privacy.
•
Communicated scheduling information, appointment details and health reminders via telephone, mail and email.
•
Connected patients with referred doctors to provide specialized, high-quality care.
•
Delivered thorough and accurate documentation to create detailed additions to patient's electronic health record.
•
Helped patients navigate healthcare system and care options by educating on relevant subject areas and answering questions throughout treatment process.
•
Navigated health information exchange systems to preempt and identify patient needs.
•
Processed meticulous documentation related to prior authorizations and insurance referrals.
•
Encouraged patients to engage with community programs to develop community organization efforts.
•
Communicated with patients with compassion while keeping medical information private.
•
Collaborated with multi-disciplinary staff to improve overall patient care and response times.
•