RAHUL M DESHPANDE
Address: C-**,plot.no.**. BU Bhandari Skyline, Dighi, Pune – 411015
Phone: +91-982*******. Email: ****************@*****.**.**.
SUMMARY
Seeking a challenging position in Facility Management, Hospitality & Hotel Industry where I can handle various responsibilities to test my abilities. Self motivated, Team player, Confident, Hardworking with excellent Communication skills. Willing to upgrade my knowledge & experience as per the new trends & Strategies to continuously improve my performance.
MANAGER OPERATIONS
WORKING EXPERINCE – Total _14__ years
Working Knowledge of Operation Management at Outlet Levels, Vendor Management, Housekeeping Management, Sales Planning, Inventory Planning, Stock Keeping, MIS Reporting, Store Promotions, Man Management, Customer Management, etc.
PROFESSIONAL EXPERIENCE
VENKY’S XPRS (VENKY’S INDIA LTD) since 2010 -Till`Now
Manager Operations
Venky’s Xprs is the fast food outlets chain by VH Group (Commonly known as Venky’s India Ltd), specialized chicken delights, having multiple outlets across the country.
Territory Designated:- Southern Western Parts of India ( Maharashtra, Goa, Andhra Karnataka).
Total No of Outlets Under Supervision:- 14
Roles & Responsibilities:-
The operation management in term on my present roll in the company can be described by taking care of every aspect since starting from the set-up of the Outlet i.e project execution, liasioning, housekeeping management, Man Management, setting up a team & lead them to the success.
Some of the key responsibilities are as mentioned below:-
Recruiting, training and supervising staff.
Agreeing and managing budgets
Ensuring compliance with licensing, hygiene and health and safety legislation/guidelines.
USP of Venky’s Xprs is the hygienically processed quality of delicious food, so special encompass on hygienic conditions of the outlets, by the means of housekeeping management, strictly following SOPs, regular hygiene audits of the outlets.
Promoting and marketing the business, Preparing and presenting staffing/sales reports, Producing staff rotas Setting targets.
Overseeing stock levels, Ordering supplies
Handling customer enquiries and complaints
Keeping statistical and financial records, Assessing and improving profitability
Handling administration and paperwork
Liaising with customers, employees, suppliers, licensing authorities and sales representatives
Internships
1.Trainee Member– Sun ‘n’ Sand Pune.
Department:- Production
Tenure:- 6 Months ( August 2003- February 2004).
Learning:- Learns various menu preparations of Indian & Chinese Cusine.
2.Trainee Member – Sun ‘n’ Sand Pune
Department:- Banquette services and F&B
Tenure:- 4 Months (December 2002 to March 2003).
Learning:- Various aspects of banquette services, F&B Controls, & hygiene compliances.
Other accomplishments
Hand of experience on catering services as kitchen manager at BVG India Catering Services, approximate serve of 3000 pax per day.
Handled various food counters at high profile parties by clients like Venky’s & The Heritage.
Catered to various parties and events in pune. Etc.
EDUCATIONAL CREDENTIALS
Diploma in Food Production 2004 – Dina Institute of Hotel & Business Management, Pune
Diploma in Hotel Management & Catering Technology 2002-Dahad Educational Institute, Pune.
Technical Proficiency Successfully completed
Date of Birth: --04/01/78
References: Available On Request