Darrien Gaertner-Burke

**** ********** *** *** *** Pittsburgh, PA 15206 878-***-**** adsrwo@r.postjobfree.com

Charismatic, passionate, detail oriented professional, who provides timely and accurate data to ensure quality service. I follow policies, procedures and guidelines to assure consistent work as well as maintain and ensure patient and privacy.

KEY QUALIFICATIONS

5+ years customer service experience

Business communication skills including: customer service experience and pharmacy tech experience, proper dispensary setting etiquette, able to effectively and patiently communicate with individuals with disabilities

Medical Terminology, Anatomy & Physiology I & II, experience with Medical Software and Programs

Experience with Microsoft Office and Computer Software (Word, Excel, PowerPoint, all Adobe software, MJ Freeway, iHeartJane, etc.)

Patient registration, intake assessments

Cannabis experience and knowledge on the cannabinoid systems and interactions.

HIPAA and OSHAA compliance

Upbeat and creative, constantly thinking of ideas to help improves issues and come up with out of the ordinary solutions

Exceptional leadership skill and also work well with teams

EDUCATION

Merrill F. West High School High School Diploma, 2014

Westmoreland County Community College Associates Degree in Liberal Arts & Science, 2014-2016

WORK EXPERIENCE

Beyond/Hello Irwin, PA 04/16/2021- Current**

Inventory Supervisor

Adhere to company values, while maintaining high ethical standards and professionalism

Provide accurate customer service and seek valid help if need be

Research products and ancillaries to keep up on latest devices

Accurately promotes products that are most beneficial to the individual’s own needs

Abide by-product handling procedures

Maintains cleanliness and organization of store by stocking retail items and supplies, sweeping, mopping, sanitizing, etc as well as updating displays

Operate cash register, computer-based POS system, and cash drawer

Work as part of a team to ensure sales, guest satisfaction, and that compliance goals are met by designated timelines

All other job duties as assigned

Business Owner of Dare2Artt (since 2020)

●My own independently owned and operated small business

●Designer, manager, troubleshoot and promote my own online platform and shop

●Host pop up events and podcasts, have been featured in Pittsburgh City Paper twice for local art collaborations with business in the Pittsburgh area

●Research and development, product photographer, mock-up creator, content creator, social media manager, marketer, etc

Cresco Labs New Kensington, PA 10/2019- 04/2021

Wellness Advisor

■Helps medical patients make educated and sensible choices about medication and the various methods of consumption

■Suggests dosages for new and experienced patients with approval from pharmacist for added validity

■Correct cash handling and documentation

■Mentor new hires

■Perform daily inventory audits and record-keeping

■Design displays, maintain displays, create new and exciting flyers, help with marketing ideas/tasks

■Developed vendor relationships and set up multiple community-based fundraisers and aid

■Follows procedures as directed with minimal redirection

■Highly adaptable in high stress situations

■Leads in vault upkeep and management as well as store organization and cleanliness

■Reporting of patient, staff, and product issues as necessary

Community Living Care Greensburg, PA 10/2018-10/2019

Direct Support Staff

Assists individuals with Intellectual and Developmental Disabilities in the community and in home

Maintain records of patient care, conditions, progress, and problems in order to report and discuss observations with a supervisor or case manager.

Community Life Tarentum, PA 03/2015-11/2017

Home Health Aide

Maintain records of patient care, condition, progress, and problems in order to report and discuss observations

Administer prescribed oral medications under written direction of physician or as directed by home care nurse and aide

Actively lead Intake and Assessment meetings with clients and Administrative staff

Rite Aid New Kensington, PA 06/2014 – 09/2015

Pharmacy Tech. Assistant

Helps health care providers and patients by greeting them in person and by phone; answering questions and requests; referring inquiries to the pharmacist

Maintains records by recording and filing physicians' orders and prescriptions

Contact this candidate