Israel Zarraga Tello

415-***-**** • adsrv6@r.postjobfree.com • San Francisco, CA

Skills:

• Bilingual: English & Spanish

• Conflict resolution and problem solving

• Active listening skills

• Oral and written language translation

• Trained and managed other employees

• Developed excellent customer relations

• Experienced working in a fast-paced environment

Professional Experience:

CTT COVID Testing

Medical Assistant

July 2021 – Present

• COVID Testing and Vaccination for adults and children.

• Set up the supplies.

• Checking the patient.

• Perform COVID tests to students.

• Check out rapid testing in the system and send them out.

• Check vitals

HR Support Pros.

Medical Assistant

Sept. 2020 - May 2021

• Set up supplies.

• Check in patients.

• Check vitals.

• Perform COVID vaccine and COVID testing.

• Check out the patients.

• Collect specimen, put it in the system and send them out for every patient.

• Breakdown the supplies.

• Sterilize the cubicles and leave them ready for the next day. Go Health

Medical Assistant

Feb. 2020 – August 2020

• Rooming Patients and Checking Vitals

• Sterilize the rooms.

• Get all the supplies ready for every room and for every procedure.

• Turn on the front desk system.

• Check all the appointments and call the patients to confirm appointments and check them in.

• Make sure the patients fill out their questionnaire and get them ready for procedure.

• Vaccination and COVID testing.

Non Clinical Experience

The Cheesecake Factory – San Francisco, CA

Server, Bartender

September 2015 – July 2021

• Provide guests with outstanding service in accordance to The Cheesecake Factory standards stands at the top of server priorities

• Duties include describing menu items to patrons, assisting guests with decisions, taking orders, delivering food and beverages, and processing payments

• Also translate when needed, bartend, train other servers and Expo Wipe-Out Bar and Grill Restaurant – San Francisco, CA Server, Bartender

January 2010 – September 2015

• Accepted menu orders, answered questions about the menu and food, sold the restaurant's food and drinks, took payments, communicated orders with the kitchen staff, seated customers, and helped with customer service and cleaning

• Bartender as needed

Golden Gate Interpreters – San Francisco, CA

Medical English/Spanish Interpreter

July 2013 - November 2014

• Interpreted for patients, nurses and doctors in English and Spanish. Oral and written translation as needed

Education:

Heald College – San Francisco, CA

Associate of Applied Science and Medical Assistant Certification September 2010 – January 2012

Tecnologico of Monterrey Cuernavaca – Morelos, Mexico Bachelor of Communications with a Minor in Business July 2005 – November 2009

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