Customer Service Goodyear Tire
Resume:
Objective
Work Experience
Wawa Claymont, DE
DELI CLERK/CUSTOMER SERVICE ASSOCIATE
Helped large volume of customers everyday with positive attitude and focus on customer satisfaction.
Maintained customer satisfaction with forward thinking strategies focused on addressing customer needs and resolving concerns.
Informed customers about special promotions and provided detailed information for various products.
Goodyear Tire And Rubber Company Philadelphia, PA
STORE MANAGER
08/2014 - 05/2017
Managed inventory control, cash control and store opening and closing procedures.
Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Completed point of sale opening and closing procedures.
Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
Supervised guests at front counter, answering questions regarding products.
Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
Education
High school graduate or equivalency certificate (GED), Academic
09/1983 - 06/1987
Concord High School
References are available upon request
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